MANAGER STANDARDS & INNOVATION

Job ID: 63369 Job Category: Policy, Planning & Research Division & Section: Parks & Recreation, PR Parks Work Location: Kipling Yard, 441 Kipling Avenue, 343 Eastern Avenue, 100 Rosedale Valley Road Job Type & Duration: Permanent, Full-time Salary Range: $126,000- $176,140 Shift Information: Monday to Friday, 35 hours per week Affiliation: Non-Union Number of Positions Open: 3 Posting Period: 02-NOV-2026 to 09-NOV-2026 Reporting to the Director, Parks, the incumbent provides overall leadership of the Parks Standards and Innovation units which oversee business development and transformation through development and implementation of policies, standards, training, new technology and new programs on a citywide basis for the Parks Branch. The position implements, monitors and ensures policy compliance and quality assurance, collaborates with other Parks and Recreation branches and City divisions. The position provides operational support and coordination in the areas of staffing, budget, complex issue and emergency management. Major Responsibilities: The primary functions associated with this position include but are not limited to: Provides leadership in the design, development and implementation of innovative programs in the revitalization of Branch services by integrating trends, assessing environmental initiatives and impacts, identifying emerging issues and efficiencies, and promoting community development and partnerships Evaluates operational efficiencies, identifies duplication of function, establishes performance targets and provides ongoing consultation and direction to Branch operations including the monitoring of programs to ensure compliance, consistency, continuous improvement and efficient delivery of services Develops and implements detailed plans and establishes policies/procedures to ensure quality programs and services along with necessary training and change management Develops and manages Branch operating budget including managing annual work selection allocations, procurement planning and business case development Responds to emergency and priority situations by anticipating problems, making decisions, deploying appropriate financial and human resources; provides senior level operational support to the Director and coordinates all branch operations support issues including labour disruption, weather related emergency response, smog and heat alert protocols and other divisional operational issues Provides leadership to and liaison for business transformation, geospacial asset management system development, work management system development and associated business processes inclusive of resulting components that include organizational change, operational change and culture change Oversees the Branch service planning, new and enhanced services and strategic direction based upon Council and City wide priorities Plans, identifies and generates partnership development opportunities with internal Divisions, other municipalities and external partners such as Toronto Water, Toronto Transportation, MLS, TRCA, and Toronto Polices Services Negotiates service level / partnership agreements Manages, motivates and trains the unit’s staff, ensuring effective teamwork, high standards of work quality and organizational, performance, continuous learning and encourages innovation in others Provides senior level strategic advice to the Director and Managers on issues that pertain to Citywide and Branch operations Represents key issues and reports for the Parks Branch at Committee, Division and City wide meetings Represents the Division/Branch on Inter-Divisional project committees and teams Chairs Branch Committees, liaises with sub-committees including prioritizing of tasks and responsibilities Responds to Councillor requests, media and public enquiries and complaints in a timely manner Oversees research and preparation of reports, presentations and communications on behalf of the Division and Branch on issues that impact …

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