Manager, Sourcing Strategy, Management & Governance

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $104,000.00 - $171,700.00 Target Openings 1 What Is the Opportunity? Member of the Sourcing and Supplier Management team within Tech & Ops Finance responsible for enterprise-wide sourcing and supplier strategies, governance, performance management, risk and operational processes for Travelers’ global sourcing and supplier relationships. As a Manager, Sourcing Strategy, Management and Governance, you will play a critical role in executing work order processes across assigned business lines and area-specific strategic sourcing strategies, including sourcing model design, supplier selection, and alignment of suppliers to business needs across our professional services and outsourcing partner portfolio. You will serve as a key point of contact on execution of sourcing strategy, workforce demand, and supplier performance across assigned lines, partnering closely with business stakeholders to track activity, resolve issues, and identify opportunities to improve how the team operates. This position does not manage others. What Will You Do? Work Order/Vendor Management and Sourcing Strategy: Manage a defined set of supplier work orders or portfolio activities across multiple assigned lines, including intake, modifications, closures, data-driven analysis, and process and tool optimization. Serve as a proactive sourcing advisor to LOB stakeholders, providing counsel on sourcing model selection, supplier performance, and workforce demand planning. Apply enterprise sourcing models and rate card structures to work being requested, advising stakeholders on right model, right supplier, right rate. Onboarding and Team Support: Oversee resource onboarding and monitor engaged resources for quality, progress, and team dynamics. Own resource onboarding end-to-end, including understanding the skills required for the work being engaged, validating skill requirements with LOB stakeholders, and driving Technical Assessments. Cultivate ongoing, trusted relationships with the owners of the work, including engagement managers and LOB stakeholders, staying close enough to the business to anticipate needs, flag risks early, and bring forward solutions before issues escalate. Partner with Circle Leads on resource and team alignment needs. Proactivity and Risk Management: Monitor assigned vendor performance data and flag early indicators of risk or control gaps, addressing delivery issues as they arise and escalating when appropriate. Analyze work order data, supplier capability changes, and sourcing market conditions to identify business continuity risks, surface insights, and deliver proactive recommendations to leadership. Maintain deep understanding of assigned business lines to anticipate workforce needs, monitor internal demands, and inform sourcing strategy. Internal and External Stakeholder Engagement: Build and sustain trusted relationships with business stakeholders, finance partners, and assigned supplier contacts to surface risks, resolve delivery concerns and budget variances, and support gover…

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