Manager, Sales Operations

Job Title: Manager, Sales Operations Reports To: General Manager, Analytical Reference Materials Location: Metuchen NJ Work Type: Hybrid FLSA Status: Exempt About Antylia Scientific: At Antylia Scientific, we believe the future of science is shaped by the collective power of expertise. As the home of trusted scientific brands—including Cole-Parmer, Environmental Express and ZeptoMetrix—we bring together specialized knowledge, innovative products, and dedicated people to help laboratories, manufacturers, healthcare organizations, and researchers around the world solve complex challenges and improve lives. Our teams support customers across life sciences, diagnostics, environmental, industrial, and academic markets with solutions that advance research, improve quality, protect communities, and drive scientific progress. What makes Antylia unique is the expertise of our people. Across our brands and functions, we collaborate to share knowledge, solve problems, and create better outcomes for our customers. Every employee contributes to a culture built on innovation, integrity, collaboration, and continuous improvement. If you're passionate about making an impact through science, technology, and customer-focused innovation, you'll find opportunities to grow your career while helping shape the future of science. About the Job: The Sales Operations Manager leads pricing administration, quoting, commercial data analytics, and inside sales for U.S. and international customers. As the primary commercial data and analytics engine for the Analytical Reference Materials (ARM) Business Unit, the role builds efficient, consistent commercial processes, ensures CRM data integrity, and drives revenue growth, gross margin, and timely, accurate quotes and order support. Partnering with Sales, Finance, Customer Service, and Product Management, the role maintains pricing discipline, delivers executive dashboards and demand forecasts, removes sales process bottlenecks, and improves the overall global customer experience. How You Will Contribute: Lead pricing strategy, quoting operations, sales analytics, CRM governance, and inside sales support for the Analytical Reference Materials (ARM) business unit. Ensure pricing integrity, margin protection, and commercial policy compliance through effective controls and approval process. Drive operational excellence across lead-to-quote and quote-to-order workflows to improve responsiveness, conversion rates, and customer satisfaction. Provide actionable business insights, forecasting support, and performance reporting to guide commercial decision-making Maintain CRM and sales data governance standards to ensure accurate reporting, forecasting, and operational visibility. Partner cross-functionally to align commercial execution with business growth, supply chain planning, and financial objectives. Lead continuous improvement initiatives that enhance commercial effectiveness, operational efficiency, and customer experience. Develop and lead high-performing sales operations and inside sales teams through coaching, accountability, and performance management. Performs other duties as assigned. What You’ll Bring That Excites Us: 5+ years in sales operations, commercial operations, pricing administration, or customer experience. Bachelor’s degree in Business, Chemistry/Life Sciences, or a related field required. Familiarity with analytical reference materials or fine chemical catalog pricing, tiered packaging, custom synthesis quoting, and distributor agreements. Experience in managing or mentoring direct reports or cross functional team members – pricing analysts, quoting specialists, inside sales representatives. Familiarity with ERP systems (e.g., SAP, Oracle) and integrated CPQ software. Strong margin analysis, pricing waterfall, discount governance, and CPQ experience. Excellent communication skills, both written and verbal, to clearly and concisely communicate to all levels of th…

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