Manager, Quality Assurance

The above Salary Range is our Hiring Range which is commensurate with experience Employment Status: Contract up to 12 Months Type of Position: Backfill Location: Hybrid Number of Vacancies : 1 Position Sum mary Responsible for providing leadership, training and guidance of the Quality Assurance team for all activities associated with the development, administration, and continuous quality improvement of the College’s Quality Assurance program (including activities associated with self-assessment, practice and knowledge assessments, remediation, and continuing professional development). Ensures the College’s Quality Assurance activities are conducted according to related legislation, regulation, organizational policies and strategic direction to meet the mandate of public protection. Responsible for management of the Quality Assurance team and all associated operational activities, including staff development and performance management, budget preparation and management, operational planning and performance monitoring, risk management and information management. What you’ll do at OCP Develop strategic operational objectives for the College’s Quality Assurance program and contribute to organization wide decisions, which align with the mandate of the College, legislative requirements for Quality Assurance and strategic priorities set out by the Board Oversee the management of QA program activities, including practice and knowledge assessments, coaching self-assessment and learning portfolio. Manage and supervise employees within the Quality Assurance department, including hiring, reviewing work plans, setting performance objectives, monitoring performance, providing performance feedback, assigning and reviewing work In collaboration with Communications, manage all communication activities of QA related information for internal and external audiences. Manage the dynamics of a diverse team while ensuring staff remain motivated; identify training and education needs and opportunities regarding legislation, regulatory, practice and assessment best practices Act as primary staff resource for the Quality Assurance Committee including setting Committee meeting agenda with the Chair, managing orientation for new committee members, committee training and development, and ensuring preparation of meeting materials for all meetings. In collaboration with Director, Registration and Quality, serve as the Quality Assurance Committee staff liaison for issues requiring Board input or decision making. Evolve components of the Quality Assurance Program to ensure relevant and reliable assessments of pharmacy professionals’ competency while also ensuring the programs meet legislative requirements for public protection related to pharmacy care. In collaboration with other Departments (e.g., Legal, Technology Processes), manage the planning and development of the College’s Quality Assurance functions including vendor management, technology procurement/retention (update current systems, manage contracts) Serve as a College representative and resource to other staff, departments, registrants, board members and external partners (including continuing education providers and other regulators) on relevant legislative and regulatory requirements and program performance related to the assessment and continued quality of registrant competency Develop and manage the annual departmental budget Contribute to the College’s risk management program, including identification, analysis and management of internal and external risks associated with Quality Assurance functions. Continually examine work process and explore opportunities for improving efficiencies through technology, elimination or altering of work processes and make recommendations to the Director, Registration and Quality Work within records management principles and guidelines for record keeping Other reasonable duties as assigned by Director, Registration and Q…

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