Manager, Port Operations

Job Description One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply can’t. The Love Boat promises something for everyone. This Manager of Port Operations position manages and establishes the relationships with vendors and local authorities to ensure required in port services to accommodate company vessels are appropriately arranged for and effectively executed from a timing, quality, and cost perspective per company requirements. This position will manage required in port services for company vessels calling at unique ports across the globe. The incumbent will work with local service providers, vendors, and coordinate with local authorities, while considering local rules, regulations, and customs to ensure vessel operations are conducted timely and effectively within the set out budgetary constraints. This is a highly dynamic position, where made plans and arrangements are constantly subject to change and will require constant involvement and direction to drive the best outcome. The incumbent will drive vendor performance per company set standards and interact with the various departments within the organization to ensure their specific interests in these operations are validated and covered. This position will require strong interpersonal skill, to establish dependable partnerships for the benefit of the company’s success and profitability. In collaboration with fellow managers and leadership across the corporation, the incumbent will have full overview of their region and authority to tender, execute and complete vendor assignments, with responsibility and control over forecast content, updates and financial reporting for the assigned region. This is an exciting and fast-paced role offering continuous opportunity to expand and apply a diverse knowledge base. Here’s a summary of what Princess is looking for in a Manager, Port Operations. Is this you? Responsibilities: Ensure all activities in the ports supporting the company vessels in the assigned regions are performed within set guidelines, performance standards and budgetary restraints. Execution and performance will be driven through close coordination with vendors and local stakeholders, with outcomes tracked via regular operational reviews, KPSs and cost reporting. Verify performance of the various port operations against the departmental objectives, analyze, and prepare reports to verify effectiveness and drive required improvement and implement initiatives. This will be executed through data analysis and reporting including statements of operation for your region in month end finance reviews, with progress monitored via defined performance metrics and periodic review cycles. Responsible for the coordination of vendor services according to contracts and agreements, to meet company requirements. Execution will be managed through contract oversight and vendor engagement, with service delivery tracked against agreed SLAs, implemented initiatives and performance standards. Assist in the annual budget preparation, process invoices for port expenses and support a monthly financial review process driving operational initiatives for expense reduction. This will be executed through budget tracking and invoice review with performance monitored through monthly financial reviews and variance analysis. Participate in the planning, development and management of port potation programs and vessel deployment and itineraries. Execution will be supported through cross-functional planning with effectiveness monitored against operational knowledge, readiness and delivery timelines. Develop professional relationships with local organized communities and their representatives; represent the company at local organized meetings, public functions, and events. This will be execu…

View the full posting and apply