Manager, Operations, Outbound A1
DSV - Global Transport and LogisticsDSV – Global transport and logistics
What moves you?
At DSV, we move more than goods. We move careers, ambitions and opportunities.
With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keepi
...
ng supply chains flowing and societies running.
Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.
Start here. Go anywhere
This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.
If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.
Visit dsv.com and follow us on LinkedIn, Instagram and Facebook
#StartHereGoAnywhere
Location: USA - USDAL005 > Dallas, Cedardale Rd.
Division: Solutions
Job Posting Title: Manager, Operations, Outbound A1
Time Type: Full Time
Position Summary
Under the direction of the General Manager, the Operations Manager is responsible for day-to-day site Operations, including but not limited to supervising the warehousing, receiving, and shipping of product in a manner consistent with company service and cost objectives. Planning of inbound and outbound volume, customer communication activities, space utilization & management, and equipment management. People management responsibilities include hiring and training, labor management planning, conducting performance appraisals, addressing performance issues, and resolving problems.
As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.
Essential Duties And Responsibilities
• Ensures the development of systems and procedures for managing operations, equipment, and products in a safe and profitable manner in accordance with company policies, guidelines, and procedures.
• Manages operations to meet prescribed productivity and service goals. Complies with terms outlined in client SLAs.
• Drives company Continuous Improvement efforts and provides ideas and suggestions for more efficient operations and on-going cost savings measures.
• Meets all client specified KPI’s and complies with Quality system requirements.
• Manages the operations to achieve prescribed objectives. Applies sound communication and motivational techniques, create programs to supervise fairly and equitably, counsel, and (where needed) discipline team members.
• Collaborates with Human Resources. Assists in creating programs for hiring, training, and professional development. Participates in performance evaluation system for recommending promotions, wage increases, and other HR activities.
• Delivers results by leveraging the skills of the right people at the right time
• Effectively keeps senior management and client representatives informed of critical issues that affect the operations
• Plans the daily work schedule by reviewing existing work orders, arrival notices, and instructions from customers. Assesses priorities based on time sensitivity and available resources. Assigns duties to appropriate warehouse staff.
• Reviews current volume demands to plan for reorganization of warehouse space, and needed changes in levels of supplies, equipment, or staffing needs.
• Responsible for ensuring effective training is delivered to team members by qualified individuals and ensures adherence to SOPs (DSV and client).
• Ensures leadership team assesses progress of trainees to determine new hire performance and DSV cultural fit.
• M