Manager of Warehouse Operations
Love’s Travel StopsBasic Purpose: The Manager of Warehouse Operations is responsible for the safe, efficient, and cost-effective operation of Love’s Alternative Energy’s Houston distribution center. This position is based out of Love's Alternative Energy's Warehouse. The role provides leadership and operational oversight for inbound receiving, material storage, inventory control, order fulfillment, outbound shipping, transportation coordination, facility readiness, and warehouse personnel. The Manager establishes operating priorities, allocates resources, monitors performance, and develops the team to achieve safety, service, inventory accuracy, productivity, and cost objectives. This position also leads continuous improvement initiatives that strengthen operational controls, improve customer service, reduce waste, and support the evolving material and equipment needs of the business. MAJOR RESPONSIBILITIES: Lead and execute the safe, efficient, and cost-effective operation of the Houston distribution center, including receiving, storage, inventory control, order fulfillment, shipping, and transportation coordination. Plan daily and weekly workloads, establish priorities, allocate labor and equipment, and adjust resources based on business requirements. Recruit, train, coach, and develop warehouse personnel while maintaining clear expectations for safety, service, productivity, accuracy, attendance, and conduct. Maintain inventory integrity through discipline and hands on receiving, put-away, storage, picking, staging, shipping, cycle counting, reconciliation, and physical inventory processes. Investigate inventory discrepancies, damage, shipment errors, and transaction failures; determine root causes and implement corrective actions. Establish and monitor warehouse performance indicators for safety, inventory accuracy, service, productivity, freight, damage, and operating cost. Coordinate inbound and outbound logistics with internal customers, suppliers, project teams, carriers, and third-party logistics providers. Monitor carrier and service-provider performance, resolve service failures, and manage warehouse-related expenditures within approved authority. Maintain accurate and timely transactions, documentation, and reporting within SAP and applicable warehouse-management systems. Develop, document, and enforce standard operating procedures, work instructions, security controls, and inventory-management practices. Lead continuous improvement initiatives involving warehouse layout, material flow, space utilization, labor productivity, transaction accuracy, and customer service. Ensure the appropriate identification, storage, preservation, packaging, and handling of equipment, materials, and components. Maintain facility, vehicle, material-handling equipment, and asset readiness through inspections, preventive-maintenance coordination, and timely corrective action. Provide visible safety leadership and ensure compliance with company requirements and applicable workplace-safety standards. Promote effective communication and a high level of service with internal and external customers. Conduct internal audits, physical inventories, operational reviews, and business-continuity planning. Model Love’s core values and execute company policies, procedures, and programs consistently and professionally. Perform other duties as assigned. EDUCATION AND EXPERIENCE: Education: HS Diploma or equivalent Bachelor’s Degree in Business Management, Operations, Transportation, Logistics or Supply Chain or equivalent experience preferred Experience: Minimum of five years of proven leadership experience in a distribution or manufacturing environment Inventory Control experience with hands-on management of merchandise and supplies SKILLS AND PHYSICAL DEMANDS: Skills: Ability to operate a forklift and receive certification. Proficiency in Microsoft Outlook, Microsoft Excel, and warehouse management systems Background in SAP WM strongly preferre…