Manager of Product Safety and Compliance

Job Summary As Manager, Product Safety and Compliance, you will lead how Clark identifies, investigates, and reduces safety hazards in products sourced through our global supply chain. You will drive investigations and corrective actions with suppliers and make sure products meet internal and external standards. You will also lead and develop the product compliance team that manages energy efficiency regulations and third-party certifications (UL, ETL, NSF, CSA), integrating safety and regulatory work into one program. Responsibilities Define and drive the product safety strategy across key categories, including powered equipment, refrigeration, cooking and heating equipment, cutting tools, furniture, and storage and transport. Serve as the safety engineering expert from design through post-market. Lead and develop the product compliance team (energy efficiency regulations and UL, ETL, NSF, and CSA certifications) and integrate its work with safety. Perform hazard analyses and risk assessments for new and existing products, identifying opportunities to work with suppliers on design and warning improvements, process changes, or new technologies that enhance product safety. Collaborate with supplier engineering teams to integrate safety features and mitigation methods into product architecture. Collaborate with cross-functional teams, such as legal, sourcing, quality, and merchant teams, to evaluate and qualify new suppliers based on technical capability, safety history, and compliance. Track and analyze product safety metrics to identify emerging safety trends. Metrics include rates of reported product issues in the field, production non-conformances, customer complaints, star ratings, warranty repairs, and product claims. Lead intake, triage, investigation, and root-cause analysis of safety complaints, injuries, and property damage claims. Serve as the primary point of contact for escalated safety concerns across the organization. Oversee internal and external safety testing protocols for electrical, mechanical, and chemical risks. Create and maintain technical safety documentation, including product safety reviews, incident tracking, and internal product safety audits. Coordinate with cross-functional teams to manage field actions, such as quarantine or product recall, when necessary. Train the organization on product safety best practices and ensure learnings are captured for future use. Physical Requirements Work is performed while sitting/standing and interfacing with a personal computer. Requires the ability to communicate effectively using speech, vision, and hearing. Requires the regular use of hands for simple grasping and fine manipulations. Requires occasional bending, squatting, crawling, climbing, and reaching. Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs. Remote Work Qualifications Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks. Access to a home router and modem. A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible). A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment. The desire and ability to work and communicate with other team members via chat, webcam, etc. Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only. Experience A minimum of eight (8) years of product safety, safety engineering, or product risk experience, includin…

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