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Manager of Performance, Resourcing and Governance

Jacobs
8 days ago
Full-time
On-site
Washington, DC, United States
LinkedIn

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Your impact The Manager of Performance, Resourcing and Governance, Digital & Data Americas converts operational discipline into revenue growth and delivery continuity. The role connects sales bookings and burn forecasts with hiring lead times and realistic capacity build; maximizes billability; grows priority capabilities; protects delivery through operating-model shifts; tracks strategic hires; expands use of GID teams in Krakow and Bangalore; and establishes consistent governance across Americas East, West, Environmental, and Federal teams. THREE PILLARS OF THE ROLE PERFORMANCE Business forecasting, sales reviews, executive performance reporting, and timely insight into the drivers of revenue, margin, pipeline, bookings, backlog, and operating results. RESOURCING Personnel deployment to maximize billability, build priority capabilities, maintain delivery continuity through operating-model shifts, track strategic hires, and increase use of GID teams in Krakow and Bangalore. GOVERNANCE Consistent application of sales, pricing, procurement, contracting, risk, approval, and audit requirements for standalone and embedded digital work across the Americas. Key Responsibilities BUSINESS PERFORMANCE, P&L VISIBILITY & FORECASTING Maintain a current enterprise view. Track revenue, gross margin, operating profit, pipeline, bookings, forecast, backlog, budget, revenue burn, delivery capacity, and other agreed operating metrics. Support performance and sales reviews. Prepare executive-ready reporting and coordinate recurring reviews that connect sales growth, delivery capacity, revenue conversion, margin performance, and operating risks. Enable decisions. Identify trends, risks, opportunities, and performance gaps; escalate material issues promptly and frame recommended actions or decisions. Own sales-to-burn and capacity forecasting. Translate pipeline and bookings into credible burn forecasts that reflect delivery timing, available skills, utilization, hiring lead times, onboarding, attrition, and the realistic pace of internal and GID capacity build. RESOURCING, CAPABILITY & DELIVERY CONTINUITY Maximize billability and deployment. Connect forecast demand, project needs, skills, availability, utilization, and capacity to place personnel effectively and reduce avoidable bench time. Grow priority capabilities. Translate market and delivery demand into capability plans, development priorities, and targeted staffing actions that strengthen the D&D Americas offer. Maintain delivery continuity. Anticipate and manage staffing, role, and handoff impacts during operating-model shifts so client commitments, institutional knowledge, and delivery performance remain protected. Track strategic hires and expand GID usage. Maintain visibility into critical hiring needs and progress, while driving deliberate adoption of GID capacity and capabilities in Krakow and Bangalore. GOVERNANCE, COMMERCIAL DISCIPLINE & RISK Build consistent governance. Harmonize review and approval practices across Americas East, West, Environmental, and Federal teams, reducing friction while maintaining appropriate controls. Maintain BMS alignment. Stay current on applicable Business Management System requirements and translate changes into practical guidance, controls, and operating practices. Coordinate risk and approvals. Assess required risk levels, identify approval pathways, assemble decision-ready information, and drive timely approvals with accountable leaders and functions. Maintain commercial discipline. Coordinate prime and subcontracted engagement controls across commercial, procurement, contractual, risk, approval, and delivery interfaces. Audit a…

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