Manager, GPO Delivery and Optimization
Premier Inc.Manager, GPO Delivery and Optimization What you will be doing: The Manager Delivery and Optimization owns GPO contract delivery for an assigned portfolio of member accounts — from activation through renewal. This is an execution role: build the plan, run it, and drive it to a result. The Manager Delivery and Optimization leverages data and Premier's technology to tell a clear story about value, manages contract performance to ensure members actually realize it, and operates as a self-starter who figures out how to solve problems without being told how. Key Responsibilities Delivery Execution and Value Creation – 50% Leads execution of the account workplan and manages assigned programs independently once scoped Owns the GPO portfolio lifecycle: tier activation and timing, renewals/expirations, distributor contract audits, roster accuracy, and admin fee revenue accuracy Coordinates cross-functionally with GPO contracting, portfolio SMEs, and analytics teams to remove blockers and keep delivery on track Owns the account's project plan, timeline, and RACI; escalates and resolves issues before they become problems Executes contract activations, amendments, and renewals directly with distributors and suppliers; drives category adoption conversations to a decision Manages contract performance across the account's category portfolio, ensuring optimal utilization and value realization Leverages data analysis — through Premier's technology, AI, and Power BI tools and partnerships with Premier's analytics teams — to synthesize findings into recommendations that drive measurable value Employs analytical storytelling to translate data into a clear, member-facing narrative that drives action Develops the account's annual growth forecast and contributes to the business review process, in partnership with their manager or COE Coach Executes toward KPIs and targets set by SCO/GPO Ops leadership — contract growth, penetration, and member savings/value Aligns with internal partners — Rx, Food, and Portfolio Advisors — on execution of the account's category strategy Assures a regular cadence of complete member data submissions (PO, invoice, AP, capital plans, and other required data types) to support accurate analytics and GPO growth/penetration tracking Leverages contract analytics from the MVE and other Premier analytics resources to help members model contracting scenarios — costs, behaviors, market share, and lower-cost alternatives Supply Chain Relationship Management – 35% Provides day-to-day guidance to member stakeholders as a trusted advisor Builds a working understanding of each member's goals (savings targets, budget gaps, new service line launches), current capabilities, and pressure points — and shapes engagement around what that specific member needs, not a generic playbook Acts as the account's GPO quarterback when no other dedicated GPO team resources are assigned to the account, coordinating all GPO-related activity on the member's behalf Responsible for aligning supply chain and pharmacy goals between the member and Premier, and proactively driving activities toward the accomplishment of those goals Member Resolution – 15% Operates as a self-starter; applies critical thinking to solve ambiguous problems and unblock execution without waiting to be told how Required Qualifications Work Experience: Years of Applicable Experience - 5 or more years Education: High School Diploma or GED (Required) Preferred Qualifications Skills: Strong project management and organizational skills; able to run multiple workstreams without dropping detail Self-starter with strong critical thinking and problem-solving ability Proficiency in Excel and PowerPoint; experience with Salesforce and analytics platforms (Power BI, AI-enabled tools) Ability to work autonomously and manage competing priorities Experience: 5+ years in account management, category management, sourcing/contracting, or…