Manager, Global Logistics Procurement & Freight Audit

Job Summary The Manager, Global Logistics Procurement & Freight Audit leads KEEN's center led freight audit and global logistics procurement function. The role is accountable for the operating discipline that connects carrier and provider contracts, rate governance, freight audit, invoice payment, spend visibility, sourcing decisions, and provider performance. The Manager turns logistics data and market intelligence into clear recommendations that protect service, strengthen controls, and improve total freight cost. This is a working manager role. It owns critical outcomes directly while building the capability, controls, and team structure needed to scale the function. The Manager develops the Procurement Coordinator, creates reliable cross training and coverage, and is the primary functional owner for freight audit and logistics procurement across global regions and transportation modes. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without cause. Essential Functions Description Freight Audit and Financial Control Own the global freight audit program and the third party audit relationship. Establish clear service levels, review cadence, escalation paths, and performance expectations. Ensure freight invoices are audited against current contracts and approved rate cards, correctly coded and allocated, resolved within agreed timelines, and released for payment in line with Finance and Accounts Payable controls. Lead material invoice disputes, recurring billing defects, payment risk, credit recovery, and root cause corrective action with carriers, providers, and internal partners. Establish a practical control environment for rate loading, contract changes, access, audit evidence, and exception approval. Ensure the process can withstand leadership and Finance review. Own freight spend reporting, budget to actual performance, variance analysis, accrual input, savings tracking, and executive ready financial updates. Global Logistics Procurement Set the global logistics sourcing strategy across ocean, air, parcel, ground, intermodal, drayage, customs, and related services. Maintain an annual sourcing and renewal calendar. Lead RFQ and RFP processes from business case through award recommendation and implementation. Define requirements, build bid models, coordinate stakeholder evaluation, negotiate terms, and document decisions. Negotiate and administer carrier and provider agreements with attention to rate protections, service commitments, accessorial exposure, volume commitments, data requirements, and implementation readiness. Maintain current rate, contract, and provider data for freight audit, budgeting, forecasting, operational planning, and supplier performance management. Develop freight cost models for major lanes, regions, and modes. Translate volume assumptions, market conditions, routing choices, and carrier economics into decision support for leadership. Provider Performance and Center Led Governance Lead provider business reviews and performance management. Define KPIs, review cost and service results, identify gaps, and drive accountable recovery plans. Partner with regional logistics and operational teams to ensure sourcing decisions, contracts, audit rules, and cost allocations are understood and adopted consistently. Provide market intelligence and a clear point of view on capacity, pricing, service reliability, regulatory changes, and emerging commercial risk. Represent Global Logistics in cross functional discussions that affect freight cost, service, provider selection, system data, and policy. Escalate decisions that require senior leadership or policy approval. People Leadership and Capability Building Directly lead, coach, and develop the Global Logistics Procurement Coordinator. Set priorities, establish measur…

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