Manager, Fleet IT & Cyber Security
Margaritaville at SeaCOMPANY OVERVIEW At Margaritaville at Sea, our core purpose is to create and deliver fun and escapism. This drives all we do and is the heart of our decision making. As a valued member of our team, you’ll contribute to providing an incredible guest experience every day of each cruise and in every way. You’ll also have opportunities to advance your career as we continue to grow. Your career path with us starts here! OUR CULTURE Joining the Margaritaville at Sea® team means embracing our Culture Essentials, the cornerstone values that shape our identity, principles and actions: Every guest, every time. Act with integrity and respect. Shared responsibility for the well-being of our guests, crew and community. Each employee’s responsibility to be better than the rest. These beliefs and behaviors define who we are and unite us as a team, guiding us in decision-making, fostering relationships, tackling challenges and reaching milestones. POSITION SUMMARY The Manager, Fleet IT & Cyber Security is the single point of accountability for information technology and cyber security across the Margaritaville at Sea fleet. The role keeps shipboard systems running, keeps them secure, and keeps them audit-ready. It is a hands-on leadership role: the incumbent works with the ships every day, chairs a weekly fleet IT call, and is on board in person at Palm Beach, Tampa and Miami on turnaround days. The role sits within MVAS IT and is based in the Orlando office, but it is primarily a travelling position (75–85% travel): most of the incumbent’s time is spent at the three homeports and aboard the ships. MVAS, not the ship manager, owns shipboard IT, so this role leads IT on all three vessels. The shipboard IT officers report solid-line to the Master of their vessel and dotted-line to this role. It coordinates with the ship manager (AE CMI), the Masters, the Company Security Officer and the Legal and Administration department. KEY RESPONSIBILITIES Leadership Functions Management and Leadership: Provide dotted-line leadership to the shipboard IT officers, who report solid-line to the Master of their vessel. Set technical standards and priorities, hold regular touchpoints, give input to performance reviews, and support hiring, training, development and rotations. Make sure each IT officer has the tools, spares and access needed to do the job. Build a capable, motivated fleet IT team through coaching and leading by example, and reinforce MVAS culture and compliance with company policies and audits. Stakeholder Communication and Reporting: Report monthly to VP, Info Technology and Security and senior leadership on fleet IT performance, cyber risk, incidents, audit findings and budget. Keep Masters, the Company Security Officer, Legal and the ship manager informed, and address issues and risks promptly. Vendor and Third-Party Management: Select and manage IT, connectivity and security vendors and service providers, holding them to SLAs, deliverables and timelines. Make sure every provider works under an active contract reviewed by Legal, and that invoices are validated and paid on time. Budgeting and Planning: Own the fleet IT budget: build annual budgets, track spend, forecast, explain variances and plan equipment lifecycle replacement. Follow MVAS purchasing, invoicing and financial policies. Planning and Program Development: Plan and lead fleet IT projects, including upgrades, dry docks and new-ship entry into service. Define scope, set priorities, allocate resources and deliver on time and on budget. Compliance and Security: Make sure shipboard systems meet MVAS security policies and maritime cyber requirements, and embed security into every installation, change and vendor connection. Fleet IT Oversight and Daily Ship Support Interface daily with each vessel’s IT officer(s) and senior officers; triage and track issues to closure. Closely monitor the health and performance of shipboard IT systems, networks and connectivity (satellite / LEO and port W…