Position Title: Manager, Event Transport Operations
Position Types: Fixed-term Contract (May-July/August)
Locations (Onsite)
Canada: Vancouver, Toronto
United States: Seattle, San Francisco, Los Angeles, Houston, Dallas, Kansas City, Atlanta, Miami, Boston, Philadelphia, New York, New Jersey, Mexico City, Mexico and Guadalajara, Jalisco, Mexico
Position Summary:
As the Manager of Event Transport Operations, you will be the key operational leader responsible for the day-to-day management of transport services. You'll ensure the smooth execution of event transport plans and provide on-site leadership to maintain service reliability.
Responsibilities:
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Execute the Plan: Manage daily transport operations for assigned client groups at competition and non-competition venues.
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Master the Details: Implement service schedules, routing, and vehicle allocations to meet all operational requirements.
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Lead with Impact: Supervise and guide the on-site transport workforce, providing them with the direction and support needed for success.
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On-site Command: Support the operations control center by assisting with monitoring, reporting, and real-time issue resolution.
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Collaborate and Connect: Work closely with internal teams and external stakeholders to ensure a unified approach to transport operations.
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Contribute to Learnings: Assist with post-event reporting and documentation of lessons learned.
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Uphold Standards: Ensure all daily operations are in full compliance with safety, accessibility, and service delivery standards.