Manager, E-Commerce Merchandise Planning
UNIQLOJob Title: Manager, E-Commerce Merchandise Planning Location: Toronto, ON https://www.uniqlo.com/ca/en/ https://www.fastretailing.com/employment/en/ UNIQLO is a leading brand of the Fast Retailing Group, one of the largest apparel retailers in the world. UNIQLO respects the individuality and lifestyle of all customers and takes pride in creating high-quality, long-lasting, innovative clothing at an affordable price. Position Overview: The Manager, E-Commerce Merchandise Planning will play a central leadership role in developing and executing sales planning and assortment strategies for the UNIQLO Canada Digital-Commerce platform. This pivotal position assumes full end-to-end accountability for the digital merchandising plan, including strategic assortment curation, advanced inventory oversight, and rigorous alignment with enterprise-wide business objectives. The incumbent will deliver ambitious growth targets, safeguard profitability, and champion an exceptional customer experience, ultimately shaping the trajectory and long-term success of UNIQLO Canada's online channel. Key Responsibilities: Sales Planning & Business Performance Provide strategic leadership for end-to-end e-commerce sales planning on a weekly, monthly, and seasonal basis, spanning divisions, categories, and key product lines. Conduct in-depth, data-driven analyses of sales performance versus plan, year-over-year trends, and forecasts to proactively identify business risks and unlock growth opportunities. Oversee, synthesize, and interpret a comprehensive suite of e-commerce KPIs, including sales, traffic, conversion, AOV, UPT, sell-through, stock availability, and markdown efficiency, to inform high-impact strategic decision-making. Deliver high-level strategic business insights and develop actionable plans to drive significant improvements in sales performance and profitability. Digital Merchandising Strategy Spearhead the development and execution of comprehensive digital merchandising strategies across homepage, category, product listing, landing, and campaign pages, in close partnership with the site operations team. Strategically optimize product visibility and placement, leveraging business priorities, customer demand, seasonality, inventory dynamics, and emerging market trends to maximize commercial impact. Cultivate strong cross-functional collaborations with site operations and marketing teams to ensure prominent, on-brand online representation of key products, new launches, high-profile promotions, and seasonal campaigns. Champion ongoing improvements to customer navigation, product discoverability, and the overall online shopping experience, setting new benchmarks for digital excellence. Assortment, Inventory & Size Optimization Collaborate closely with Merchandising, Planning, and Inventory Control teams to drive optimal e-commerce product assortment strategies. Proactively identify sales growth opportunities and inventory risks by item, color, size, and region through rigorous analysis. Lead targeted initiatives to enhance assortment availability, prioritize high-demand products, and systematically address key customer pain points. Recommend and implement data-driven strategies to maximize sell-through, reduce lost sales, and minimize excess inventory, ensuring alignment with business objectives. Promotion & Markdown Planning Support EC planning initiatives informed by business objectives, competitive analysis, inventory levels, and customer demand insights. Evaluate promotional effectiveness and deliver comprehensive post-campaign analyses, highlighting key learnings and actionable recommendations. Identify and recommend strategic markdowns and pricing communication opportunities that accelerate conversion while safeguarding brand equity and profitability. Customer & Market Insights Conduct in-depth analysis of customer behavior, search trends, voice of customer (VOC), product reviews, and online shopping patterns to identify strategic opportun…