Manager Distribution Brown Elephant

Howard Brown Health is a nationally recognized leader in LGBTQ+ health and wellness. Our commitment to inclusive and affirming care has made us a cornerstone of the Chicago community. At Howard Brown, we believe in providing holistic, patient-centered care that empowers individuals and enriches lives. Why Join Us? Be part of a mission-driven organization dedicated to health equity and social justice. Work in a supportive, inclusive, and culturally competent environment. Access to continuous learning opportunities and professional development. Comprehensive benefits package. Contribute to groundbreaking health initiatives and research. Benefits Employer-sponsored health, dental, and vision insurance with two PPO plans and an HMO plan. BCBS HMO, PPO, and PPO Select Plans BCBS Dental BCBS Vision Paid Time Off: 3-weeks paid vacation and 1-week of personal time 12 accrued sick days per year 10 paid holidays, including Juneteenth PTO Exchange allows employees to turn unused PTO into liquid assets 401k program with up to 5% employer match after 90 days Employer-paid basic life insurance valued at one times the annual salary Voluntary Life and AD&D, and Short-term and Long-term disability Pre-tax commuter and parking benefit account Flexible Spending Accounts for healthcare and dependent care Tuition Reimbursement and Student Loan Forgiveness Programs; NHSC & PSLF Employee Assistance Program with 5 employer-paid counseling sessions 50% off at Brown Elephant Resale Shops and discounts at local businesses Pay: $63,300 to $70,000 annually POSITION SUMMARY: Under the director of the Director, Retail & Social Enterprise, the Manager, Distribution leads the safe, efficient and reliable operation of Brown Elephant’s donation pickup and distribution function. The Manager, Distribution is accountable for increasing the quantity and quality of donated merchandise, supporting revenue goals, and building community relationships. Leverages industry knowledge and best practices to promote the mission and vision of Howard Brown Health as well as supports culture enhancement and management efforts. PRINCIPLE DUTIES AND ACCOUNTABILITIES Leads and supervises the Distribution team, including hiring, scheduling, workload distribution, onboarding, training, driving assessments, performance expectations, coaching, evaluation and daily accountability. Demonstrates and assesses the Mover/Driver duties during orientation and performs these duties as needed for occasional operational coverage, including operating box trucks, completing donation pickups and merchandise transfers, and loading and unloading items. Oversees dispatch and daily operations in collaboration with the Assistant Distribution Manager, including responding to donor inquiries, scheduling pickups, planning efficient routes, communicating assignments, and adjusting operations based on staffing, cancellations, donor needs and business priorities. Develops donation opportunities and community relationships through outreach, networking, social media, and engagement with individuals, businesses, property managers, estate professionals, community organizations, and other potential partners. Partners with Brown Elephant store management to understand merchandise needs, coordinate transfers and store support, and maintain a consistent flow of quality donated merchandise. In collaboration with the Director of Retail & Social Enterprise, establishes performance measures and implements quality and process improvements. Ensures Distribution vehicles are clean, properly maintained, appropriately documented and operationally ready, including coordinating inspections, preventative maintenance, registrations, and repairs. Enforces safe driving, lifting, loading, unloading, and merchandise-handling practices and ensure accidents, injuries, vehicle damage, and other incidents are reported and addressed promptly. Operates within the approved Distribution budget, monitor expenses, review fuel records, app…

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