Manager Demand Planning

Location: Markham, Ontario Job Description Position: Demand Planning Manager Type: Full-Time | Permanent | Hybrid Location: Markham, ON Reports to : Director of Demand Planning and Replenishment About Us Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities. Our employees are the key to our success! As a growing organization, our employees apply their creativity and innovative ideas as they take ownership of their projects and growth. We pride ourselves in providing an open environment by managing with approachability and providing support to allow for career development. Our Supply Chain team is growing and evolving to ensure that we continue to provide the best experience possible to support our Pet Valu community. We are excited to continue the journey with this role, to help us make a difference each day, supporting pets and their owners. Job Description Summary: Reporting to our Director of Demand Planning and Replenishment, the primary focus of the Demand Planning Manager role is to manage the planning and strategy driving the purchase and allocation of inventory in our Distribution Centres and Corporate Stores. This includes accountability for achieving budgeted objectives, such as receipts, turns, forecast accuracy metrics, and service levels, while optimizing inventory. This role supports our supply chain strategy and customer experience as a key participant in the demand planning activities across Pet Valu’s Supply Chain business areas. It supports both national and private branded Hardlines and Specialty products across North America in the Pet Valu family of stores, including Chico. The successful candidate will be responsible for a team of Demand Planning Analysts and building and fostering partnerships across the organization, while supporting excellence within our Supply Chain team(s). They should be highly analytical, a proven leader, and an effective communicator with the ability to collaborate with multiple levels of the organization, leveraging critical thinking skills to collect, analyze, interpret data while utilizing and optimizing systems. Additionally, they should align with best Supply Chain practices and be in sync with our Supply Chain network, systems, strategy, team culture, and the Pet Valu community. Job Description: Essential Duties And Responsibilities Manage, develop, and mentor a team of Demand Planning Analysts. Provide training, guidance, and support for all regular demand/forecast related tasks. Recruit team members as needed. Ensure demand planners support inventory planning and optimization, aligning supply with demand of assigned products in corporate stores and company DCs to drive turns and meet service level targets. Oversee the team’s review of historical sales trends, research demand drivers, prepare forecast data, develop statistical forecast models, and evaluate forecast results. Review and ensure the effective use of forecast and reporting tools to analyze forecast accuracy, identify root causes of errors, and drive continuous improvement within the organization. Validate statistical forecasts: gather and analyze data, execute statistical modeling, review resulting statistical forecast models, apply error analysis techniques to improve forecasting, summarize statistical forecast accuracy. Utilize a collaborative and consensus-driven approach to engage with key business areas and understand demand forecast drivers. Partner with key business units (Merchandising, Proprietary Brands team, Vendor partners, Replenishment, etc.), on long-term…

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