Manager, Customs Compliance, Valuation & Post-Entry Programs

Inside the Role The Manager, Customs Compliance, Valuation & Post-Entry Programs leads customs compliance activities across the DTNA family of companies, with primary responsibility for customs valuation, post-entry compliance, corrective action, duty recovery, and related compliance programs. The role leads and develops a team responsible for assigned customs compliance activities, establishes sustainable processes and controls, monitors compliance and program performance, and ensures identified risks are appropriately investigated, corrected, documented, and escalated. The position partners closely with Import Operations, Finance, Tax, Accounting, Purchasing, Engineering, Legal, and other business functions to maintain clear responsibilities and effective controls across customs processes. The position is responsible for building a resilient and sustainable capability through effective governance, documented processes, knowledge transfer, and continuous improvement while adapting to changing regulatory requirements, business priorities, technology, and organizational needs. Posting Information We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected. We Take Care of Our Team Position offers a salary range of $104,000 to $133,000 USD Pay Offered Dependent On Knowledge, Skills, And Experience. Benefits include annual bonus program; 401k company contribution with company match up to 6%, as well as non-elective company contribution of 3-7% depending on age; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness; tuition assistance and volunteer paid time off, short-term and long-term disability plans. What You Drive At DTNA Provides day-to-day leadership, development, and prioritization for employees responsible for assigned customs compliance, valuation, post-entry, and duty recovery activities. Establishes and maintains effective governance, procedures, controls, monitoring, and documentation for assigned customs compliance programs. Oversees post-entry corrections, protests, reconciliation, liquidation monitoring, and other customs corrective actions. Provides governance and oversight of customs valuation compliance and coordinates matters requiring Finance, Tax, Accounting, Purchasing, Legal, or other functional expertise. Oversees applicable duty recovery and special customs programs assigned to the organization. Coordinates responses to customs authority inquiries, audits, and other regulatory matters, including appropriate escalation of material compliance risks. Establishes risk-based monitoring and compliance testing to identify control gaps, recurring issues, and emerging risks. Ensures root causes are appropriately evaluated, corrective actions are implemented, and effectiveness is monitored through closure. Establishes and maintains meaningful metrics and reporting for compliance issues, corrections, recoveries, regulatory matters, broker performance, and assigned program performance. Provides governance and performance oversight for customs brokers, consultants, and other third-party service providers supporting assigned programs. Maintains clear roles, responsibilities, handoffs, and escalation paths between International Trade Compliance and cross-functional business partners. Develops team capability and organizational resilience through documented procedures, cross-training, succession planning, and knowledge transfer. Supports technology, data, analytics, and automation improvements that strengthen compliance controls, visibility, efficiency, and decision-making. Evaluates regulatory and business changes and adapts assigned programs and controls as appropriate. Leads or supports additional customs compliance initiat…

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