Manager, Customs Compliance

Introduction Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us! Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Manager, Customs Compliance is responsible for providing leadership and support to a team to ensure the analysis of associated customs documentation and policies for regulatory compliance for the Customs House Brokerage (CHB) team. This role oversees the auditing and enforcement of goods classifications and associated tariff codes and reports customs regulation violations to the appropriate agencies. The Manager supports the team in servicing clients and suppliers while providing top-tier customer service and serves as a critical subject matter liaison for key accounts across all sectors. This role is also responsible for developing key operating metrics and reports and assisting with client Quarterly Business Review (QBR) materials. Responsibilities Customs Compliance Standards & Training: Ensure standards are in place in all locations to review documentation and assess accuracy, verifying country of origin/export, IOR, and terms of sale and value to ensure that compliance and federal regulations requirements are achieved. Assist the compliance team with developing these standards and the entry team with training materials as it relates to customs entry processing in a compliant manner. Client Support: Liaise with teams on support and growth of product; develop process improvements, special audit practices for those clients and attend QBRs. Assist as needed on client requests for classification and audit assistance, building project scope if necessary. Importer Security Filing (ISF) Compliance, KPI's & Reporting: Oversee ISF monthly compliance and KPIs for the team, building reporting to be used by each station to support teammates follow-up on billing and invoicing and ISF timeliness. Audits & Best Practices: Meet with teams on a quarterly basis to go over audit findings, support best practices by office, mode or client as deemed necessary based on those findings. Regulatory Monitoring & Communication: Monitor and advise on new regulations related to import customs compliance and transportation; put out monthly or quarterly updates for internal and external teammates; assist with the monthly updates for sales. Custom House Brokerage Reporting & Additional Responsibilities: Develop internal and external reporting processes and standards to support a World Class Customer Experience in Custom House Brokerage. Performs other duties as assigned Complies with all policies and standards The wage range for this position is $106,050.00-$159,070.00 and may vary based on geography as well as relative knowledge, skills, abilities, and experience. Qualifications Education High School Diploma or GED with 7 years of progressively relevant work experience in customs brokerage, import compliance, international transportation, or trade compliance. (required) or Some College/Associate's Degree in Supply Chain Management, International Business, Logistics, Business Administration, or a related field. (required) Experience 7+ years of progressively responsible customs brokerage or import compliance experience, particularly involving audits, ISF complia…

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