Manager Crew Scheduling Operations Planning and Logistics
ConfidentialBACKGROUND A FAR Part 121 Supplemental Air Carrier, Gridiron Air is a leading charter airline specializing in customized flight solutions using its fleet of Boeing 777-200ER aircraft. We are committed to delivering new levels of safety, hospitality, and operational excellence to the charter market. Our talented flight and cabin crew operate across the globe, 365 days a year. These talented team members are supported by dedicated professionals out of our corporate office - including our state-of-the-art Operations Control Center and world-class Maintenance Operation - located at AFW, Perot Field Fort Worth Alliance Airport, in Fort Worth, Texas. Flexibility is required to meet the needs of our business and will require evening and weekend availability when needed. Gridiron expects its employees to conduct business honestly and ethically wherever operations are maintained. We strive to improve our services, products, and processes consistently and will maintain a reputation for safety, reliability, service, operational excellence, integrity, diversity, and inclusion. Our employees are expected to adhere to high standards of business and personal integrity as a representation of our business practices at all times, consistent with their duty of loyalty to the company. In addition, Gridiron Air expects all its employees to uphold a work environment that ensures Safety, Security, Quality, Responsibility, and value for all our employees, clients, customers, and other stakeholders. SUMMARY The Manager, Crew Scheduling Operations, Planning, and Logistics leads Gridiron Air’s 24/7 crew scheduling team, handling the coverage planning, assignment, recovery, and travel logistics for Gridiron’s pilot and flight attendant resources for the Company’s worldwide Boeing 777 charter operation. Acting as the Director of Operations’ designee for crew scheduling, this role ensures every flight is covered by legal, qualified, and rested crewmembers in compliance with 14 CFR Part 117, 14 CFR 121.467, the Operations Control Manual (OCM), Flight Operations Manual (FOM) and applicable Company work rules or labor agreements. The Manager oversees day-of-operation crew coverage, tracking, and recovery, builds and maintains crew pairings and schedules for the charter program, forecasts crew staffing needs, and leads the team responsible for this work while partnering closely with the Operations Control Center (OCC), Flight Operations, Inflight, Training, Charter Sales, and Finance. GENERAL DUTIES Crew Scheduling Operations Manage daily crew scheduling operations 24 hours a day, 365 days a year, ensuring legal, qualified, and contract-compliant crew coverage for all flight operations. Lead crew recovery during irregular operations (weather, maintenance delays, diversions, sick and fatigue calls, and schedule changes), coordinating with Flight Followers, Maintenance Control, and the Director of OCC. Ensure compliance with 14 CFR Part 117 flight, duty, and rest limits (including augmented and international operations), 14 CFR 121.467 flight attendant duty and rest requirements, FDP extensions, and Company fatigue policy and the Fatigue Risk Management Plan (OCM Chapter 17). Ensure crew assignments reflect current qualifications, training currency, recency of experience, medical certificates, passports and visas, route and special airport qualifications, and crew pairing restrictions (e.g., high-minimums captain and low-time first officer). Source and coordinate crew logistics for worldwide operations, including deadhead and positioning travel, hotels, ground transportation, and international entry requirements. Serve as the Crew Scheduling System (CSS) business owner: manage user access, schedule-change controls, data accuracy audits, and emergency back-up procedures in coordination with the Director of OCC, Director of Operations and the vendor. Provide after-hours leadership support as required during irregular operations and emergenc…