Manager, Contract Lifecycle & Technology Programs

Meet Vestis®: For the People Who Make It All Work At Vestis®, we provide uniforms, workplace supplies, and professional cleaning that help businesses simplify their workday and keep their teams safe, confident, and focused on what matters most. More than a provider, we are a partner in productivity, trusted to keep you running. Join us and build a career supporting the people who make it all work. Overview This technology role reports into Vice President – Technology and will lead contract lifecycle management (CLM) capabilities and other technology programs from strategy and requirements through implementation, adoption, and ongoing optimization. The position combines deep hands-on CLM expertise, strong IT education and experience, and disciplined program and project management to improve contracting processes, platform performance, integrations, reporting, governance, and business outcomes. Key Responsibilities Contract Lifecycle Management Platform Leadership Serve as the hands-on CLM platform system administrator, manager, and subject matter expert for Agiloft, partnering with Legal, Procurement, Finance, IT, Security, and business stakeholders. Own the design, configuration, and optimization of contract intake, authoring, review, approval, signature, obligation, renewal, amendment, and reporting workflows. Manage users, groups, roles, permissions, access controls, auditability, and security settings in alignment with enterprise IT and data-governance standards. Develop and maintain reports, dashboards, searches, views, and KPIs covering cycle time, contract volume, bottlenecks, expirations, renewals, obligations, compliance, and user adoption. Lead production support and root-cause resolution for application, configuration, workflow, integration, data, access, and user issues, coordinating with vendors and internal IT teams as needed. CLM Process Optimization, Integrations & Adoption Lead discovery with Legal and business teams; document business, functional, technical, data, integration, security, and reporting requirements and translate them into scalable CLM solutions. Assess the end-to-end contract lifecycle and identify opportunities for standardization, workflow automation, self-service, controls, reduced cycle time, and improved operational efficiency. Own the CLM roadmap and release lifecycle, including prioritization, solution design, configuration governance, testing, UAT, change control, deployment, release communications, and post-production validation. Partner with architects, developers, security, and vendors on APIs and integrations with systems such as ERP, procurement, CRM, identity management, e-signature, document repositories, and analytics platforms. Plan and govern contract and metadata migrations, imports, exports, cleansing, validation, reconciliation, retention, and ongoing data-quality controls. Maintain current solution architecture, configuration, data dictionary, integration, process, testing, release, support, and user documentation. Develop role-based training, job aids, office hours, release communications, and adoption plans for CLM users, approvers, administrators, and business stakeholders. Technology Program & Project Management Manage concurrent CLM and broader technology programs/projects from business case and initiation through requirements, design, build, testing, implementation, stabilization, benefits realization, and closeout. Develop and maintain integrated program plans, schedules, milestones, dependencies, resource plans, RAID logs, decision logs, governance routines, and measurable deliverables. Develop and manage budgets, forecasts, purchase orders, invoices, accruals, resource costs, and business-case assumptions; communicate financial status and variances to leadership. Manage software vendors, implementation partners, and consultants, including SOWs, deliverables, timelines, service levels, risks, performance, invoices, and issue resolution. Proactively manage risks, iss…

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