Manager, Clinical Contracts

Job Description Reporting to the Director of Procurement, the Manager of Clinical Contracts is responsible for managing the full contract lifecycle, supporting supplier negotiations, monitoring contractual compliance, and maintaining accurate contract records. Key responsibilities also include coordinating the tracking, reconciliation, and collection of supplier rebates and financial incentives, working collaboratively with Finance, suppliers, and internal stakeholders to maximize contract value and support operational efficiencies. This position will be based at our Head Office in Markham, Ontario. Extendicare offers a hybrid working environment. Key responsibilities include: Manage the full lifecycle of clinical supplier contracts, including review, negotiation, execution, renewals, amendments, and ongoing administration. Support the Director of Clinical Contracts in negotiating supplier agreements to ensure favourable terms, compliance, and alignment with SGP/Extendicare’s business objectives including supporting the team leading Extendicare’s long-term care redevelopment program. Review contract terms to identify key obligations, financial considerations, compliance requirements, and potential risks. Coordinate the tracking, reconciliation, and collection of supplier rebates and financial incentives, working closely with Finance and suppliers to ensure accurate and timely payments. Monitor supplier commitments, including pricing, rebates, service levels, contract renewals, and performance requirements to ensure compliance and maximize contract value, including hyper-care support of the long-term care redevelopment team around new home commissioning and openings. Collaborate with Legal, Finance, Procurement, Operations, and suppliers to facilitate contract approvals, resolve issues, and support successful contract implementation. Maintain accurate contract records, tracking tools, and reporting within Salesforce, SharePoint, and other applicable systems. Support the preparation and review of RFx documentation, supplier proposals, and related agreements. Identify opportunities to streamline contract processes, improve operational efficiencies, and strengthen contract compliance. Build strong relationships with internal stakeholders and suppliers, providing contract-related guidance and supporting strategic clinical contracting initiatives. Assist with special projects and other clinical contracting initiatives as directed by the Director of Clinical Contracts. Complete other duties as assigned. What we’re looking for: 4–8 years of experience in contract management, healthcare procurement, supplier contracting, or a related field, preferably within healthcare or a regulated environment. Experience reviewing, negotiating, and administering supplier agreements, including pricing structures, rebates, financial incentives, and contractual obligations. Experience in healthcare, long-term care, healthcare distributions, group purchasing organizations, or clinical supply contracting is considered an asset. Demonstrated ability to manage multiple contracts, deadlines, and competing priorities in a fast-paced environment. Excellent negotiation, problem-solving, organizational, and attention-to-detail skills. Strong interpersonal, written, and verbal communication skills, with the ability to collaborate effectively with suppliers and cross-functional stakeholders. Sound judgment, professionalism, discretion, and the ability to identify and escalate contractual or compliance risks appropriately. Proficiency with Microsoft Office applications, particularly Excel, and experience using Salesforce, SharePoint, or other contract management systems is considered an asset. Demonstrated ability to work independently, take initiative, and recommend process improvements while maintaining a collaborative, service-oriented approach. Strong commitment to accountability, accuracy, continuous improvement, and achieving positive…

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