Manager, Business Planning

Job Title: Manager Business Planning Division: Professional Products Division Location: NYO or Field Reports To: Business Planning Lead Who We Are: At L’Oréal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably and lead the digital transformation of our industry with a customer-centric approach. Our brand portfolio includes Redken, Pureology, Matrix, Biolage, L’Oréal Professionnel, L’Oreal Technique, Kerastase, Shu Uemura Art of Hair, Mizani, Pulp Riot and Color WOW. Basic function The Manager, Business Planning role develops and maintains the sales forecast for assigned local accounts, including traditional retail, professional, and direct to consumer channels. The role works closely with key account managers as well as cross-functional partners to build a forecast grounded in customer plans, business assumptions, and available data. This role will be instrumental in driving the forecasting process by collaborating with the account lead to analyze forecast drivers, identify risks and opportunities, and recommend adjustments to the forecast for launches, key promotions, and ongoing flow business. You will communicate key assumptions and insights through the monthly business planning process and provide key insights into the forecast. Responsibilities: Own the Customer Sales Forecast Build customer forecasts for sell-in and sell-out, including base business, promotions, and launches, in collaboration with Key Account Managers and Customer Supply Chain teams. Understand forecast drivers and assumptions, including customer plans, sell-out trends, and sell-in objectives. Document and communicate customer-level risks and opportunities that may affect short-term turnover management (M through M+2) and longer-term business plan delivery. Own the unit forecast for assigned customers and collaborate with Finance, Demand Planning, Marketing, and Sales partners on value assumptions and variances. Maintain a promotion library and consolidate the customer promotion plan. Enter and maintain forecast information in the business planning tool. Coordinate the Monthly Business Planning Cycle Coordinate the monthly business planning cycle for assigned accounts, including forecast review and validation with Key Account Managers and Demand Planning Collaborate with the account team to align monthly forecasting objectives, deliverables, and timelines. Develop a framework and cadence for consistent and insightful reporting to help anticipate risks and opportunities across brands and channels. Complete monthly forecast review and contribute to quarterly analysis of trends. Coordinate the Annual Business Planning Process Ensure all stakeholders are aligned with key deadlines and tasks. Contribute analysis and recommendations to the annual budget forecast, following established planning guidance and deadlines. Drive Cross-functional Collaboration Foster multi-functional collaboration and alignment between the Commercial team and cross functional partners (Including Demand Planning, Marketing, Finance, Operations) to build and maintain the forecast. Share customer insights and forecast assumptions with relevant partners and escalate material risks or decisions as appropriate. Track Weekly Sales Turnover In month tracking of consolidated net sales versus forecast and weekly reporting of any key changes in the short-term (3 month) horizon. Competencies: Strong analytical skills, able to interpret and draw conclusions from data. Ability to connect detailed analysis to the broader customer and business context. Clear presentation and communication skills, with the ability to influence cross-functional partners through sound analysis and well-supported recommendations. Strong organizational and prioritization skills, with the ability to meet deadlines in a dynamic environment and manage multiple priorities. Flexibility and resilience, ability to think outside the box and challenge the status-quo. Ability to…

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