Manager, Business Operations - Financial Planning and Analysis (On-Site)
Northbay Health***This role will work onsite in Fairfield, CA*** At Northbay Health the Manager is accountable for assuring the provision of effective financial and business operations encompassing multiple responsibilities which include but are not limited to: leading financial and operational improvement initiatives/projects, supporting Health System financial improvement initiatives and goals with accountability in labor management analysis, leading and setting labor targets based on benchmark data and continuous improvement projects while fostering interdisciplinary, collaborative relationships across Northbay Health. This is a highly visible position that has administrative authority to work with entities across Northbay Health in order to meet established accountabilities. Primary Job Duties Operational Coordination Serves as the operational point of accountability for ambulatory initiatives. Ownership of KPIs, dashboards, and performance improvement plans. Support daily operational workflows across healthcare administrative functions. Coordinate scheduling, documentation management, and cross-functional communication to ensure seamless operations. Monitor workflow effectiveness and proactively address operational issues. Process Improvement Assist in the implementation of new processes, technologies, and operational systems. Identify workflow inefficiencies and recommend process improvements to enhance productivity and service quality. Support continuous improvement initiatives that drive operational excellence. Data & Reporting Compile, analyze, and maintain operational, daily engagement system (DES), reconciliation, and performance reports for leadership review. Monitor key performance indicators (KPIs) and identify trends, risks, and opportunities for improvement. Ensure accuracy and integrity of operational data and reporting. Policy, Compliance & Governance Ownership Ownership of policy development, maintenance and operational standards. Ensuring regulatory readiness across ambulatory operations Leading audit responses and corrective action plans Budget & Resource Management Assists in managing budgets, forecasting, and resource allocation. Oversight of procurement strategy. Systems Support Serve as a subject matter expert for operational systems, workflows, and data management processes. Escalates, resolves, and prevents systemic issues. Troubleshoot system and process-related issues and provide support. Collaborate with technical teams to improve system functionality and data flow efficiency. Cross-Department Collaboration Chairs/leads cross-functional workgroups. Drives alignment between Information Technology (IT), Human Resources (HR), Finance, Credentialing, Clinical Operations, and other departments to support integrated business processes. Facilitates communication and coordination among stakeholders to ensure operational alignment and effectiveness. Supports organizational initiatives that require cross-functional engagement. Project Support Leads and participates in business-driven initiatives and operational improvement projects. Assist with project planning, coordination, documentation, and execution. Track project milestones and support timely completion of deliverables. Purchasing & Procurement Support purchasing and procurement activities to maintain appropriate inventory levels and operational readiness. Assist in vendor relationships, including performance monitoring and issue resolution. Analyze inventory utilization and recommend improvements to purchasing processes. Compliance Support Maintain required operational and business documentation. Support adherence to regulatory requirements, accreditation standards, organizational policies, and compliance programs. Assist with audits, documentation reviews, and compliance reporting activities. Education: Bachelor’s Degree in Business Administration, Healthcare-related field or equivalent required. Master’s Degree in Business Administration, Healthcare-r…