Manager, Business Operations

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Project Manager is a key, multidisciplinary role that enables the accurate development, execution, and delivery of projects driven by the Entertainment Group in collaboration with other business units. The Project Manager reports to the Entertainment, Sr. Manager, Compliance and Project Management Office.

Key Responsibilities

• Lead end-to-end project lifecycle management (initiation, planning, execution, monitoring, and closeout).
• Define project scope, goals, timelines, and success metrics in collaboration with stakeholders.
• Manage project plans, risks, dependencies, and change control processes.
• Ensure projects are delivered on time, within scope, and aligned with business objectives.
• Partner across NBCUniversal and Telemundo teams to drive alignment and accountability.
• Facilitate large, complex cross-functional meetings with clear agendas, outcomes, and follow-ups.
• Investigate, troubleshoot and problem solve, proposing solutions for resource, workflow, scheduling and budgetary concerns.
• Balance data, media trends, and competitive insights to inform daily activities and broad strategic initiatives.
• Apply project management best practices (Agile, Waterfall, or hybrid) based on project needs.
• Support continuous improvement initiatives.
• Develop and maintain dashboards, trackers, and reporting tools (e.g., Excel, Power BI, AirTable).
• Create cohesive and compelling pitches and presentations.
• Operate effectively in a fast-paced, evolving environment with shifting priorities.
• Perform other related duties as assigned.

Desired Characteristics

• Strong end-to-end project ownership mindset with the ability to drive initiatives to completion.
• Strong knowledge of project management methodologies and the ability to use the proper method for the task and situation.
• Highly organized with strong prioritization skills and the ability to manage multiple projects in a dynamic environment.
• Resourceful self-starter, willing and able to identify challenges, propose and implement solutions.
• Proactive problem-solver who challenges the status quo and drives innovation.
• Strong technical acumen with hands-on experience navigating systems, tools, and technical workflows.
• Advanced Excel skills; experience with data visualization tools (e.g., Power BI).
• Able to work with, manipulate, and present data in a compelling, simple way.
• Curious and proactive about emerging technologies, including AI, with an interest in applying them to improve workflows and efficiency.
• Proven ability to influence and build relationships across all levels of the organization (junior to executive level).
• Ability to clearly communicate risks, considerations, and recommendations to stakeholders.
• Excellent written and verbal communication skills (English & Spanish).

Qualifications

• Bachelor's degree in Film/TV production, Operations, Engineering, or related field.
• Operational experience in large scale media environment (Broadcast, TV, News and information, Live Entertainment); or an equivalent combination of education and experience preferred.
• A minimum of three years of project management experience.
• Must be bilingual in English and Spanish, with excellence writing and grammar.
• Willingness to work flexible hours including early mornings, late and/or last-minute scheduling changes in a 24/7 production work environment.
• Proficient in Microsoft Word, Excel, Outlook, Power Point, Visio, MS Project, and other related tools.
• PMP Certification is a must.
• Preferred: Experience with agile methodologies and tools.
• Preferred: LEAN/CAP training and experience.
• Preferred: Six Sigma Green and/or Black Belt Certification.

Eligibility Requirements

• Interested candidates must submit resume/CV through www.nbcunicareers.com to be considered.
• Must be willing to work in Miami, FL area.
• Must be willing to take drug test and submit to a background investigation including credit check.
• Must have unrestricted work authorization to work in the United States.
• Must be 18 years or older.
• Must have a valid driver’s license.

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].