Manager Assistant

Key Responsibilities Assist the General Manager with daily business operations, including ocean freight, customs clearance coordination, trucking, warehousing, and delivery services. Coordinate with shipping lines, overseas agents, customs brokers, trucking companies, and warehouses to support timely cargo movement and meet customer requirements. Monitor shipment progress and urgent matters, follow up on delays, cargo holds, and delivery issues, and keep management informed of significant developments. Support customer relationship management by following up on inquiries, addressing service concerns, and coordinating solutions with internal teams. Assist with rate inquiries, freight quotations, vendor comparisons, and cost reviews to support competitive pricing and profitability. Work with operations and accounting teams to verify charges, resolve billing discrepancies, and follow up on outstanding payments. Prepare reports on shipment volumes, revenue, operating costs, and service performance for management review. Organize business correspondence, shipping documents, contracts, and company records while maintaining confidentiality. Arrange meetings, prepare meeting minutes, and follow up on management decisions, assigned tasks, and deadlines across departments. Assist in improving internal procedures, communication, and operational efficiency, and support special projects assigned by the General Manager. Pay: $4,000.00 - $5,500.00 per month Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Work Location: In person

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