Manager, AI (Artificial Intelligence) Strategy & Demand

Requisition ID: 73692 About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading home appliance company, in constant pursuit of improving life at home. As the only major U.S.-based manufacturer of kitchen and laundry appliances, the company is driving meaningful innovation to meet the evolving needs of consumers through its iconic brand portfolio, including Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2025, the company reported approximately $16 billion in annual net sales - close to 90% of which were in the Americas - 41,000 employees, and 35 manufacturing and technology research centers. Additional information about the company can be found at WhirlpoolCorp.com. This role in summary The Manager, AI (Artificial Intelligence) Strategy & Demand Operations is a strategic leader and operational driver within the US Sales Strategy & Business Operations team for KitchenAid Small Appliances. This is an onsite role at our Global Headquarters in Benton Harbor, MI. This role is responsible for leading the transformation from traditional manual forecasting to automated, AI-driven demand forecasting. By championing artificial intelligence, predictive analytics, and process automation across the business unit, this role bridges merchandising, sales, production planning, and manufacturing to optimize working capital, maximize product availability, and scale AI capabilities across our US sales and fulfillment network. Your responsibilities will include AI Transformation & Capability Scaling Serve as the strategic AI champion within the US Small Appliances business unit, driving the adoption of machine learning (ML), generative AI (GenAI), and predictive algorithms across demand operations. Lead the operational transition from legacy forecasting methods to automated demand and dynamic forecasting systems. Establish governance and change management frameworks, training team members on when and how to validate or override automated model outputs. Demand Operations & Strategy Alignment Oversee the end-to-end baseline and unconstrained demand operational process across key US retail channels (Mass Retail, Department Stores, Club, E-Commerce, and Direct-to-Consumer). Lead Order Planning and recommend adjustments for operational forecasts and review promotional plans with Merchandising & Sales Channels to gain alignment. Review historical sales trends, research demand drivers, prepare forecast data, evaluate forecast results and explain variances. This position requires execution of Whirlpool’s Non-Disclosure and Non-Competition Agreement Supply & Logistics Connect AI-generated demand insights directly with production, safety stock positioning, and logistics network strategies across global and domestic supply partners. Support Collaborative Planning, Forecasting, and Replenishment (CPFR) initiatives with major US retail partners to improve end-to-end channel visibility. Financial Optimization & Continuous Improvement Align demand plans with financial target cycles, mapping volumetric predictions to revenue, margin, and working capital outcomes. Analyze forecast performance metrics (MAPE, BIAS) to uncover root causes of error, directly advising cross-functional teams on optimal inventory levels for active SKUs and strategic transitions for product launches and product phase-outs. This position requires strong analytical, organizational, decision-making, communication, and presentation skills Minimum requirements Bachelor’s Degree 3+ years of experience in Supply Chain and Demand Planning 2+ years of experience in Inventory, Supply Planning, Forecasting, Sales & Operations (S&OP) Planning Preferred skills and experiences Bachelor’s Degree in Supply Chain, Logistics, Engineering, Business or Supply Chain 2+ years of experience using SAP/APO, Anaplan, or other software related to demand planning and forecasting Demonstrated ability to lead cross-functional transformation, scal…

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