Manager
DQ- Dairy Queen Grill & ChillJob Overview We are seeking a dynamic and proactive Manager to lead our retail team with enthusiasm and strategic insight. In this pivotal role, you will oversee daily store operations, drive sales performance, and ensure exceptional customer service. Your leadership will foster a positive work environment, motivate team members, and uphold operational excellence. The ideal candidate is energetic, organized, and possesses a strong background in retail management, with a passion for developing talent and optimizing store performance. This paid position offers an exciting opportunity to make a significant impact within a fast-paced retail environment. Responsibilities Lead and supervise the retail team, ensuring effective shift management and high levels of customer satisfaction Oversee inventory control, stock replenishment, merchandising, and product placement to maximize sales potential Manage purchasing activities, pricing strategies, and POS (Point of Sale) systems to streamline operations and enhance profitability Conduct employee orientation, training & development sessions to promote skill growth and team cohesion Handle payroll processing, bookkeeping, cash handling, and financial reporting with accuracy and attention to detail Implement operational procedures to maintain store safety standards, manage budgets, and ensure compliance with company policies Recruit, interview, and select qualified candidates while fostering a positive onboarding experience Skills Strong management skills with proven experience in retail store or sales team leadership Excellent communication skills including managerial communication, phone etiquette, and customer service excellence Proficiency in POS systems, inventory management software, and basic math for cash handling and sales calculations Bilingual or multilingual abilities are highly desirable for effective customer engagement in diverse communities Demonstrated ability in negotiation, purchasing, pricing strategies, and sales management Supervising experience within the retail industry with a focus on team management and operational oversight Knowledge of grocery or retail store product knowledge along with merchandising and stock organization skills Effective time management skills to prioritize tasks efficiently during shift management or operational duties Leadership qualities that inspire teamwork, foster employee development, and promote organizational success Join us as we strive to deliver outstanding retail experiences through energetic leadership and dedicated service. This role offers an engaging environment where your managerial expertise can thrive while making a tangible difference every day. Qualifications Proven experience in retail management with a track record of leading sales teams and achieving targets Strong inventory management, purchasing, and POS system proficiency; adept at merchandising and product placement Excellent communication, organizational, and time-management skills; ability to supervise, coach, and motivate staff Basic math skills; proficient in budgeting, retail payroll, and scheduling Bilingual or multilingual abilities preferred; experience in recruiting, interviewing, and employee orientation Knowledge of stocking, stocking procedures, and grocery/retail store operations Pay: $20.00 - $25.00 per hour Benefits: Paid time off Work Location: In person