Manager 3PL Operations, Warehousing, Logistics

Job Description:
• Support day-to-day 3PL operations, including inbounding, pick/pack/ship, inventory, and returns
• Ensure accurate and timely product movement through customer delivery
• Publish daily UnPGI orders and prior-day sales-invoiced reports
• Conduct weekly claims reviews and drive corrective actions
• Own customer-critical shipments and resolve service deviations
• Track and enforce 3
...
PL KPIs
• Trigger and manage quarterly performance improvement plans when required
• Review warehouse and transportation invoices
• Validate overtime and ad-hoc labor charges
• Track expedited shipments and assist with budget performance
• Lead bi-weekly internal launch timeline reviews and trackers
• Ensure MDM, SDS, and setup elements are completed with internal teams and the 3PL
• Ensure launch orders ship on schedule and manage transportation through delivery
• Ensure SOP adherence and audit readiness
• Maintain licensing records and collaborate with QA on SOP development and audits
• Establish connectivity and implement DSCSA requirements for end-to-end product traceability
• Assess 3PL capabilities and constraints
• Lead non-standard requests such as inspections, rework, and repack
• Communicate capacity limits and execution plans to cross-functional teams
• Support planning, provide volume forecasts, and ensure labor plans meet demand
• Monitor and approve overtime and ad-hoc labor
• Facilitate weekly management reviews and quarterly business reviews
• Liaise across Customer Care, Commercial, Finance, and Operations
• Assist with root-cause actions and change initiatives to enhance service
Requirements:
• Bachelor’s degree
• 3–6 years of experience in Logistics, Operations Management, or a related field
• Experience with inbound/outbound logistics
• Experience with warehousing operations
• Experience with controlled substances
• Understanding of logistics and warehouse operations
• Understanding of customs and FDA clearance
• Knowledge of GMP/GDP/GWP/cGMP/FDA/USCBP compliance requirements
• Must be a U.S. citizen, lawful permanent resident of the U.S., or otherwise authorized to work in the U.S. without requiring visa transfer or sponsorship now or in the future
• Preferred location in Midwest United States: Kentucky, Indiana, Ohio, or Tennessee
• Customer Relationship Management
• Material Handling
• Outbound Logistics
• Product Recall
• Supply Inventory
• Warehouse Management
Benefits:
• Annual discretionary bonus
• Comprehensive health care coverage
• Retirement savings plan
• Leave benefits
• Competitive total rewards package

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