Maintenance Technician IV - Plumbing

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. Job Description The Maintenance Technician IV – Plumbing is responsible for executing a broad range of maintenance and repair tasks, with a primary focus on plumbing systems and general property repairs. They have strong technical skills, excellent communication, and a dedication to providing outstanding customer service. The Maintenance Technician IV – Plumbing efficiently manages and completes service requests while ensuring a clean, safe, and well-maintained environment for residents. They also hold the appropriate state plumbing trade license to perform licensed and permitted plumbing work in the market. The Maintenance Technician IV – Plumbing serves as a qualifier for Tricon’s plumbing license (or, in Texas, assigns the license to Tricon) and supervises other Tricon technicians performing licensed and permitted work under Tricon’s license. This position is provided a work van. Valid drivers license is required. Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel. Licensing & Permitting: Hold the required state plumbing license in good standing and, as the state requires, serve as the qualifier for Tricon’s plumbing license (FL/GA/AZ) or assign the license to Tricon (TX), facilitating the application process Supervise other Tricon technicians in performing licensed and permitted work under Tricon’s license Plumbing Maintenance & Repair: Installation & Repairs: Install, repair, and replace plumbing systems, including pipes, fixtures, water heaters, faucets, toilets, and garbage disposals Preventive Maintenance: Conduct inspections to catch potential issues early, preventing costly failures Diagnostics & Troubleshooting: Identify plumbing problems like leaks, low water pressure, and drainage issues Pipefitting: Cut, assemble, and install pipes using materials like PEX, PVC, and copper Drain & Sewer Maintenance: Perform hydro jetting, snaking, and other drain cleaning methods. Inspect sewer lines with specialized tools Fixture Upgrades: Replace outdated fixtures to improve functionality and water conservation HVAC & Electrical Support: HVAC: Perform basic HVAC inspections and routine upkeep, and refer larger HVAC repairs to an HVAC-licensed technician Electrical: Inspect and repair electrical connections, replace faulty wiring, and address circuit breaker issues Resident & Client Interaction: Resident Education: Clearly explain system issues, repair processes, and maintenance tips to residents Documentation & Inventory Management: Maintain detailed service records, including completed work, materials used, and recommendations for future maintenance Track and manage inventory to ensure essential parts and tools are readily available Training & Mentorship: Share expertise with junior technicians, supporting their growth through training and hands-on guidance Operational and Customer Service Excellence Utilize technology for work order management, inventory tracking, and reporting Communicate effectively with residents, vendors, and internal teams to provide excellent customer service Maintain a clean and safe work environment at all times Align with company values and uphold professio…

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