Maintenance Manager
Malley's ChocolatePosition Title: Maintenance Manager Department: Operations and Maintenance Location: 13400 Brookpark Road, Cleveland, OH 44135 Reports To: Director of Operations Employment Status: Full time, onsite FLSA Status: FT-Exempt Position Summary The Maintenance Manager leads the maintenance function for Malley’s Chocolates’ Brook Park manufacturing and warehouse operations. This role develops the maintenance team, improves equipment reliability, and plans preventive maintenance to support safe, consistent chocolate production and seasonal demand. The manager combines department leadership with technical troubleshooting and repair support, partnering with Production, Quality and Food Safety, Supply Chain, and Human Resources. The Maintenance Manager is a working manager who leads the maintenance function while actively performing troubleshooting, repairs, and preventive maintenance alongside the team. Essential Duties and Responsibilities Maintenance Leadership and Team Development Lead daily maintenance activities; assign priorities, schedule work, and coordinate planned shutdowns and emergency coverage with Operations. Supervise the Lead Maintenance Technician and maintenance technicians; establish clear accountability while using the lead to coordinate daily technical work. Coach and cross-train employees, document technical procedures, and develop team skills to reduce reliance on individual employees or outside contractors. Partner with HR and the Director of Operations on recruiting, job-related technical assessments, onboarding, performance evaluations, and corrective action. Review timecards, schedules, and overtime within assigned authority; communicate staffing and training needs to the Director of Operations. Preventive Maintenance and Equipment Reliability Build and maintain equipment records, preventive maintenance schedules, inspection checklists, and a prioritized work-order backlog using a computerized maintenance management system or approved tracking tools. Coordinate maintenance of chocolate processing, enrobing, molding, conveying, packaging, and related production equipment within the assigned equipment inventory. Lead troubleshooting of mechanical, electrical, pneumatic, hydraulic, motor, drive, and control issues within employee qualifications; arrange specialized support when needed. Analyze recurring failures, identify root causes, and implement durable repairs; communicate downtime, repair status, and expected restoration times to affected departments. Essential Duties and Responsibilities Continued Safety and Food Production Standards Enforce lockout and tagout, machine guarding, electrical safety, required personal protective equipment, and other applicable maintenance safety procedures; stop unsafe work and correct hazards before restart. Partner with Quality and Food Safety on good manufacturing practices, sanitary equipment design, allergen and foreign-material controls, approved lubricants, and repair practices that protect products. Coordinate post-maintenance cleanup, tool and part accountability, guard replacement, and required inspection and sanitation clearance before returning equipment to production. Maintain accurate service, inspection, and corrective-action records; support food safety audits, including SQF requirements applicable to assigned maintenance activities. Participate in the Safety Committee and Near Miss Program; investigate maintenance-related hazards and complete assigned corrective actions with Operations and HR. Ensure contractors understand site safety and food safety requirements and perform work only within their qualifications and authorization. Facilities Parts and Vendor Management Coordinate upkeep of assigned plant and warehouse facilities and utilities, including refrigeration, HVAC, compressed air, plumbing, and electrical systems as applicable; use qualified service providers for regulated or specialized work. Maintain critical spare parts, tools, and supp…