Maintenance Dispatcher

As infrastructure critical to the region’s growth and prosperity, Nashville International Airport ® (BNA®) is a vital asset for Middle Tennessee and serves as a gateway to Music City and beyond. The State of Tennessee’s 2025 Economic Impact Study reports that in 2024 alone, BNA generated $13.8 billion in total economic impact, supported 80,000 jobs and contributed to $2.1 billion in federal, state and local taxes. BNA receives no local tax dollars. For more information, visit flynashville.com . Follow us on Facebook: @NashvilleInternationalAirport , X: @Fly_Nashville and Instagram: @FlyNashville . Learn more about New Horizon, our $3 billion growth and expansion plan for the airport, at BNANewHorizon.com . Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities/Drug Free Workplace Hiring Process: Apply online Interview(s) Offer Ten (10) year background check, including criminal history check, motor vehicle check, pre-employment drug screen, and breath alcohol test Onboarding Benefits : Deferred compensation plans Educational Assistance Health, Dental, Vision, Life, Disability Insurance Health Screenings Paid Holidays Annual/Bereavement/Military Leave Accepting Applications until filled. Shifts: Must have flexibility to work B and C shifts. B Shift: 2:00 pm-11:00 pm C Shift 9:30 pm-6:00 am Hourly Range: $20.94 (Min.) - $28.50 (Mid.) - $36.05 (Max.) Final pay offer will be based on relevant skills and experience to the position. Job Summary: The Maintenance Dispatcher is responsible for assisting internal and external business partners by answering calls, creating work orders, and coordinating repairs for the maintenance department. Other responsibilities include controls key distribution to contractors and staff, dispatches maintenance personnel during emergencies, helps prepare Everbridge communication messages, distributes work permits, red tag impairments, coordinates MNAA's fire system operations, facility inspections, and assists with other projects as assigned. Essential Responsibilities: Distributes hot work permits and red tag impairments and coordinates fire system operations with contractors and maintenance teams as required. Answers emergency calls and coordinates repairs when necessary. Responds to phone calls, records information, and creates work orders requests. Coordinates and controls maintenance functions and service to call-in requests to assure prompt response. Prepares & analyzes daily, weekly, monthly and quarterly metrics of work orders as determined by the supervisor. Enter Assets in the work order system, as new are acquired or taken out of service. Controls distribution of building keys to contractors and staff, and reports keys not returned in a timely manner. Notifies proper authorities regarding fire system impairments. Coordinates authorization to get the escalator back in service. Routinely develops, tracks & updates escalators & elevators up/down times including contractor response times. Reminds contractors of safety and security requirements. Dispatches maintenance personnel during emergencies. Adjusts the fire alarm system so that false alarms are not enunciated and distributes the proper job tag for on-site notification. Inspects airport facilities and creates work orders to correct deficiencies. Performs follow-up with maintenance personnel and requesters. Establishes working relationships and rapport with customers. Schedule Flexibility: Displays a willingness to work flexible hours, including evenings and weekends. Supports MNAA's commitment to its culture and values, including Respect, Integrity, Service and Excellence (RISE). Maintains regular and on-time attendance. Follows all safety regulations. Performs other duties as assigned. Knowledge, Skills, Abilities and Other Characteristics: Communication: Skill in communicating effectively at all levels of the organization and with stakeholders, both orally and in writing. Customer Service: Skill in p…

View the full posting and apply