Mail Courier & Fleet Support Specialist - Utilities
Polk County, FLUTILITIES DIVISION - MAIL COURIER & FLEET SUPPORT SPECIALIST PG 11/NON-EXEMPT $20.71HR - $30.03HR. Employee Benefits Direct Deposit, Bi-Weekly Pay Checks Medical, Dental, Vision Life Insurance FRS Retirement 10 Paid Holidays Paid Time Off Tuition Reimbursement Education Incentives Deferred Compensation Plan Wellness Incentives Employee Assistance Program (EAP) Free Employee Gym Free Employee Health Clinic Must be able to perform the essential functions of the position, with or without reasonable accommodation. Essential functions and job-related requirements, including physical and cognitive demands, are described below. This job description outlines the general scope of duties and responsibilities and is not intended to be an exhaustive list of all tasks that may be assigned. The Utilities Division is responsible for public health and safety, as well as safeguarding the environment, by providing crucial safe water and wastewater services. This position is part of the team that provides services necessary for human health, economic stability, and overall societal well-being. At the core of the mission of providing these services includes commitment to providing excellent customer service to our citizens, business partners, regulatory agencies, and other county divisions. MAJOR FUNCTION Under general direction, this position ensures the secure, timely, and efficient distribution of official correspondence and materials in accordance with established policies and confidentiality standards. The role supports operational continuity through accurate handling, tracking, and delivery processes. Additionally, this position oversees the lifecycle management of the organization’s fleet vehicles, including maintenance, inspections, compliance, and readiness. Responsibilities include monitoring vehicle performance, coordinating repairs, maintaining records, and ensuring adherence to safety and regulatory requirements. This role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high level of professionalism and reliability. ILLUSTRATIVE DUTIES Logistics & Delivery Operations Coordinate, collect, sort, and distribute mail, packages, and sensitive documents across County offices and external agencies in accordance with established schedules and service standards. Optimize delivery routes and manage time-sensitive assignments to ensure operational efficiency and continuity. Safely load, transport, and unload materials, exercising discretion and care with confidential or fragile items. Resolve delivery discrepancies or logistical issues proactively to prevent service disruption. Ensure strict compliance with traffic laws, safety protocols, and County vehicle policies. Fleet Management & Operational Readiness Oversee condition, cleanliness, fueling status, and mechanical readiness of all carpool vehicles. Maintain comprehensive fleet records, including service intervals, inspections, and repair schedules. Coordinate and schedule preventative maintenance, servicing, and necessary repairs to minimize downtime. Safeguard and control fuel keys and related access resources. Administrative & Customer Support Functions Allocate and reconcile monthly P-Card transactions with accuracy and accountability. Maintain organized delivery logs, service documentation, and compliance records. Provide professional, service-oriented interactions with employees, officials, and the public. Support assigned clerical and operational tasks in alignment with divisional procedures. Uphold confidentiality, accountability, and high standards of public service. KNOWLEDGE, ABILITIES AND SKILLS KNOWLEDGE OF Operational logistics, route coordination, and time-management principles. Safe driving practices, traffic regulations, and fleet compliance standards. Preventative vehicle maintenance and service tracking procedures. Clerical processes, recordkeeping systems, and financial reconciliation pra…