LTL Freight Specialist

Description: Since 2003, Express Logistics has helped shippers move freight reliably and cost-effectively. As a Des Moines, IA based third-party logistics (3PL) broker specializing in truckload (TL) and less-than-truckload (LTL) shipping, we connect businesses with a trusted network of carriers and manage every detail from pickup to delivery, combining the capacity of a national network with the responsiveness of a team that knows our customers by name. Day in The Life Quote LTL shipments across our carrier network and recommend the best option on cost and service. Book and dispatch shipments and prepare accurate bills of lading. Verify freight class, NMFC codes, dimensions, weights and accessorials before shipments move. Track shipments and proactively update customers on status and exceptions. Resolve reweighs, reclasses, OS&D issues and billing disputes with carriers. Help file and follow up on freight claims. Work with Account Managers to grow LTL volume with existing customers. Keep shipment and billing details accurate in our TMS. The above responsibilities and additional duties may vary as assigned. Requirements: Education/Work Experience High School Diploma or GED required. 1+ years of LTL experience at a freight broker, 3PL, LTL carrier or shipper. Strong working knowledge of freight classes, NMFC, density and common accessorials. Experience with LTL rating tools and carrier portals. Knowledge, Skills and Abilities Clear, quick communication under pressure. Self-driven and competitive, with the discipline to work independently. Solid decision-making skills. Coachable. Ability to multi-task. Attentive to detail and deadlines. Can work independently or with a team. Organized in a fast-paced work environment. Strong PC, phone skills and excellent customer service skills. Accountabilities Shipment accuracy * Volume growth * Issue resolution Physical Expectations Sedentary work – sit or stand at a desk, use a computer and a phone for most of the day. Repetitive motion – type on a computer, write or dial on a phone. Hearing – be able to receive detailed information through oral communication. Talking – expressing or exchanging ideas by speaking when necessary. Visual – be able to see a computer screen, read reports and/or information. Pushing, pulling and/or lifting objects 25lbs or less. Environment Conditions Work indoors in an office environment. Open work areas. Fun and playful environment. Music playing – for all to hear. Travel as business needs. Benefits Medical/Dental/Vision if enrolled, benefits will begin the first of the month following date of hire. Paid holidays & Paid time off. Company paid Life Insurance, Short Term and Long Term Disability. Employee contribution into the 401K, if elected to enroll, start first of the month following date or hire. Employer contribution after one year of employment. Human and pet bereavement. Maternity/paternity leave. Express Logistics is an Equal Opportunity Employer.

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