Logistics & Warehouse Supervisor

Position Title: Warehouse & Logistics Supervisor Department: Operations / Warehouse Reports To: Warehouse Manager Position Overview The Logistics & Warehouse Supervisor is responsible for coordinating daily warehouse operations and leading domestic and international transportation activities. This position provides day-to-day operational leadership for warehouse personnel, coordinates inbound and outbound freight movements, manages import and export processes, supports customs-related activities, and serves as the operational backup to the Warehouse Manager. The role works closely with Purchasing, Manufacturing, Customer Service, Accounting, and international branch locations to support the efficient movement of materials and finished goods throughout the organization. This is a hands-on role that supports leadership, rather than serving as the top warehouse authority. Essential Responsibilities Logistics & Transportation Coordination Coordinate and oversee all domestic shipments, including parcel, LTL, and FTL transportation. Coordinate and oversee all international shipments, including required documentation, carrier communication, freight forwarding activities, and shipment tracking. Serve as the primary point of contact for import and export activities, ensuring shipments are processed accurately and in compliance with customer, carrier, and country-specific requirements. Prepare, review, and maintain international shipping documentation, including commercial invoices, certificates of origin, and other required export documentation. Work directly with freight forwarders, customs brokers, carriers, suppliers, customers, and internal departments to facilitate the movement of goods. Research and resolve routine customs holds, shipment delays, documentation discrepancies, and transportation issues. Coordinate inbound international shipments in support of Purchasing and ensure required information is available to facilitate customs clearance. Support Purchasing with import-related questions, freight coordination, customs documentation requirements, and transportation status updates. Monitor inbound and outbound freight activity and proactively communicate delays, issues, or risks to affected stakeholders. Coordinate transportation activities involving company branch locations, suppliers, and customers. Maintain transportation records and documentation in accordance with company procedures. Escalate significant customs, compliance, transportation, or logistics issues to the Warehouse Manager as necessary. Warehouse Operations Leadership Direct daily warehouse activities, including receiving, shipping, inventory movement, and production support functions. Assign and adjust daily workloads based on staffing levels, customer requirements, production priorities, and operational demands. Coordinate labor resources and make daily staffing decisions to ensure operational objectives are achieved. Respond to operational disruptions, absenteeism, and workload fluctuations by reallocating resources and adjusting priorities as necessary. Communicate daily operational priorities and workload expectations to warehouse personnel. Monitor workflow and ensure warehouse activities are completed accurately, safely, and on schedule. Support compliance with established warehouse procedures and safety requirements. Serve as the primary point of contact for day-to-day operational issues and employee questions. Coordinate activities between warehouse personnel and other departments to support business requirements. Escalate significant operational concerns to the Warehouse Manager. Inventory & Manufacturing Support Coordinate material movement activities supporting manufacturing operations. Assist in researching inventory discrepancies and shortages. Support inventory accuracy efforts through transaction review, follow-up, and coordination with warehouse personnel. Coordinate material availability concerns impacting customer shipments or production sch…

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