Logistics Team Manager
Allyn International Services, Inc.Allyn International is currently looking for a full-time Logistics Team Manager in Pasadena, TX to join our organization! The Logistics Team Manager is responsible for managing the team’s profit and loss, client relations, and the achievement of long term departmental goals and objectives. The Logistics Team Manager is responsible for supporting and managing the day-to-day operations of a small shipping team in a large manufacturing facility, having an immediate impact on business fulfillment, client relations, and the achievement of long-term team goals and objectives. This position works directly on-site at the client’s facility, to maintain the flow of goods shipping out of the plant. Ensuring that both internal and external customer demands are fulfilled timely, compliantly, and completely according to standard processes and client deliverables. The Manager is responsible for seeing that the department/team is properly staffed, trained, engaged, and profitable The Logistics Team Manager has primary responsibility for prompt issue resolution and maintaining overall customer satisfaction. Position Details: Location: Pasadena, TX Work Schedule: 40 hours, Monday-Friday (Some weekend / afterhours support / on-call rotation) Position/Classification: Full-Time; Salaried Exempt; Associate Level Physical Demands: Sitting, typing, walking, Work Environment: Warehouse, steel-toed boots will be necessary (a stipend will be provided for new ones). Drug Free Workplace and Equal Opportunity Employer Benefits: Medical, dental, vision, basic life (paid for by Allyn), voluntary life, STD (paid for by Allyn), LTD, 401k with Company Match, Paid Vacation, Paid Sick Time, Paid Holidays, and more! Required Experience and Education: SAP Experience required Bachelor’s or equivalent college degree preferred International logistics experience preferred: transportation, customs, warehousing, supply chain principles, geographical concerns, political nuances of economic zones Warehouse or shipping experience preferred Ideal candidates will be able to: Resolve client and carrier issues with ease Demonstrate excellent written and verbal communication skills Have high proficiency with Microsoft Excel Analyze data to improve processes within the warehouse Responsibilities: Operations: Manage and support the shipping team's day-to-day operations Manage escalations with both carriers and customers Process all shipping and compliance documentation for outbound shipments Coordinate all international and domestic shipments. Including interfacing with client designated Logistics Execution Center (“LEC”) and ensuring proper application of freight forwarders for international air and ocean Review customer’s purchase order (“PO”) to ensure IncoTerms are correct as well as end user information, pricing, ship to, bill to etc. Verify all picks have correct ship to, serial numbers (if needed), and shipment method; print packing slips as needed Close all shipments (parcel, less than truckload, full truckload, ocean and air) in client’s system with tracking and/or freight cost Support client’s plant departments such as, packaging, customer service, and accounting for all international shipments Coordinate with the client’s Project Managers for all issues associated with the shipment Review the daily ship-confirm report to verify all orders were closed in client’s system and all freight costs (if applicable) were captured Walk the warehouse floor at the end of each day to ensure the correct shipments were sent; report discrepancies Maintain daily, weekly, monthly and quarterly reports for accuracy and ensure client’s Project Managers and Management are informed of all shipment issues via reports sent daily Efficiency: Distribute and maintain a balanced workload efficiently among team members Regularly review team’s workload data to ensure fair distribution of workload amongst the team Run other standard or ad hoc reports as needed to support customer or internal team need…