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Logistics Systems & Compliance Analyst II

Church & Dwight
4 hours ago
Full-time
On-site
Fort Collins, CO, United States
Direct

A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Logistics Systems Analyst II Job Summary / About the Role Church & Dwight is seeking a Logistics Systems Analyst II. This position will be located in Fort Collins, CO on a hybrid basis. Work Model: This is a hybrid role based in Fort Collins, CO and requires in- person attendance on Tuesdays, Wednesdays, and Thursdays, with remote work options on Mondays and Fridays. The Logistics Systems Analyst II will serve as the primary business resource for logistics systems, customer logistics, retail compliance, and related operational processes. This role will provide Oracle systems expertise, user support, training, process documentation, chargeback analysis, and continuous improvement support to strengthen operational efficiency, business continuity, and compliance with customer requirements. The ideal candidate will bring strong expertise in logistics operations, Oracle enterprise resource planning systems, retail compliance, and process improvement, with a proven ability to analyze issues, document requirements, and guide effective solutions. This role will involve cross-functional collaboration with Logistics, Customer Service, Distribution, Transportation, Information Technology, business users, and external partners. Role Accountabilities and Responsibilities Systems Expertise and Support: Serve as the primary business subject matter expert for Oracle and other logistics, transportation, and fulfillment systems; provide user support, troubleshooting, and issue resolution for system, transaction, and process issues. Process and Program Ownership: Support logistics, customer fulfillment, transportation, customer logistics, and service processes; gather and document business requirements and translate operational priorities into system and process needs. Optimization and Improvements: Analyze processes, system utilization, data integrity, and operational performance to identify improvements in efficiency, standardization, controls, and business continuity. Technology and Tools: Partner with Information Technology and business stakeholders on system enhancements, implementations, user acceptance testing, issue resolution, and user adoption for Oracle and related platforms. Stakeholder Collaboration: Collaborate with Logistics, Customer Service, Distribution, Transportation, Information Technology, business users, and external partners to resolve complex operational issues and support consistent execution. Compliance and Governance: Support retailer requirements for routing, labeling, advance ship notices, electronic data interchange transactions, shipment documentation, customer-specific logistics requirements, chargeback analysis, and safety data sheet dispute management; conduct all activities ethically and in compliance with corporate policies and procedures. Training and Documentation: Develop and deliver training programs, standard operating procedures, work instructions, and process documentation that support employee development, cross-training, business continuity, and process consistency. Data and Analytics: Monitor system performance, process compliance, data accuracy, chargebacks, and fulfillment results; perform root cause analysis and use findings to recommend corrective actions and strengthen system controls. Project Management: Contribute to system implemen…

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