Logistics Systems Analyst

Who We Are
At LX Pantos America, we’re all about making logistics simple and reliable. We help move goods across the globe — whether it’s shipping, warehousing, or managing the entire supply chain. We work closely with LG and other leading global companies to support their logistics operations and deliver smart, reliable solutions every step of the way.
With offices and operations around the wor
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ld, we’re growing fast — and we’re looking for great people to grow with us. At LX Pantos America, you’ll find a team that’s supportive, hard-working, and always up for a challenge. If you’re someone who’s ready to learn, contribute, and be part of something bigger, we’d love to have you on board.
Position Summary
Our company delivers value-added logistics solutions on a global scale through customized approaches that meet our clients’ evolving needs. As we continue to expand our digital capabilities and safeguard our systems, we are currently seeking a highly motivated and experienced system specialist to join our IT team.
We are seeking a motivated and technically strong IT Systems Analyst to support, enhance, and develop logistics applications including Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Last Mile Delivery (LMD) platforms.
This role combines system support, software development, and process improvement responsibilities. The successful candidate will work closely with Operations teams to maintain mission-critical business applications, develop new functionality, improve existing system processes, and lead Process Innovation (PI) initiatives that drive operational efficiency.
The ideal candidate possesses a blend of software development skills, business analysis capabilities, and logistics operational understanding.
Roles & Responsibilities
Systems Support & Maintenance
· Maintain and support WMS, TMS, LMD, and related logistics applications
· Investigate and resolve application issues and system incidents
· Perform root cause analysis and implement long-term corrective actions
· Coordinate with business users, vendors, and IT teams to ensure system stability
· Monitor application performance and recommend system improvements
Software Development & Enhancement
· Develop new functionality and enhance existing logistics applications
· Modify and maintain application source code based on business requirements
· Design, develop, test, and deploy system enhancements
· Participate in software architecture and technical design discussions
· Troubleshoot application code and database-related issues
· Create and maintain technical documentation
· Support integration between internal and external systems through APIs and interfaces
Process Innovation (PI) & Business Improvement
· Partner with Operations teams to identify process improvement opportunities
· Analyze workflow inefficiencies and recommend system-based solutions
· Lead Process Innovation initiatives that improve productivity, quality, and user experience
· Support digital transformation and automation projects
· Evaluate business requirements and translate them into technical solutions
Business Analysis & Project Management
· Gather and document business requirements
· Create functional and technical specifications
· Coordinate project activities between Operations, Business, Vendors, and IT
· Support UAT (User Acceptance Testing) and production deployment
· Assist with project planning and implementation activities
Data Analysis & Reporting
· Analyze operational and system data to identify trends and improvement opportunities
· Develop reports and dashboards supporting business decision-making
· Perform data validation and troubleshooting using SQL
· Support KPI and operational performance analysis
Required Qualifications
• Fluency in Korean and English, both written and verbal, is required
• Bachelor’s degree in Computer Science, Information Systems, Engineering, Supply Chain, or a related field
• 2+ years of experience supporting

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