Logistics Specialist (Inside Sales)

Location: Grand Prairie, TX
Compensation: $65,000 – $90,000 base + commission
Department: Freight Brokerage / Logistics
Reports To: Sales Manager or Brokerage Manager

Position Summary

The Logistics Specialist (Inside Sales) is responsible for developing customer relationships while coordinating freight movements through carrier partners. This role blends inside sales, carrier negotiation, and operational execution, allowing individuals to build and grow a personal book of business.

This position serves as a developmental pathway into higher-level brokerage sales roles.

Essential Responsibilities

Customer Sales & Development

• Build and maintain relationships with new and existing customers

• Identify shipping needs and present tailored logistics solutions

• Generate new business via outbound calls, referrals, and prospecting

• Support account growth through consistent service delivery

Carrier Procurement & Execution

• Develop relationships with qualified carriers

• Negotiate competitive rates to achieve margin targets

• Coordinate shipments from pickup through delivery

• Monitor freight status and resolve service issues proactively

Operations & Collaboration

• Balance sales and operational responsibilities

• Utilize TMS systems to manage freight and documentation

• Maintain accurate CRM records and shipment updates

• Collaborate with brokerage team members to maximize performance

Qualifications

Education

• Bachelors degree preferred or equivalent experience

Experience

• 1–3 years inside sales, logistics, or professional customer service experience

• Freight brokerage or transportation experience preferred

• Multi-modal freight knowledge (TL, LTL, intermodal, drayage) a plus

• TMS experience preferred

Skills & Competencies

• Strong negotiation and problem-solving skills

• Excellent communication abilities

• Competitive and entrepreneurial mindset

• Strong time management and organization

• Ability to thrive in commission-driven environments

Career Advancement Path

• Logistics Account Executive

• Carrier Sales Representative

• Freight Broker / Account Manager

• Senior Logistics Sales Executive