Logistics Specialist

Job Overview We are seeking a dynamic and detail-oriented Logistics Specialist to join our supply chain operations team. In this role, you will be responsible for managing the end-to-end logistics processes, optimizing warehouse distribution, coordinating transportation, and ensuring seamless order fulfillment. Your expertise will drive process improvements, enhance vendor relationships, and support inventory accuracy to meet organizational goals. This position offers an exciting opportunity to contribute to a fast-paced environment where proactive problem-solving and cross-functional collaboration are key to success. Responsibilities - Coordinate communication of all import logistic issues to 3PL company, to ensure the shipment fully delivery to the customer assign location. - Coordinate communication of all customer logistics related issues to sales managers to ensure seamless flow of information. Daily/weekly provide customer the shipment status. - Help with legal team to prepare documents to any investigation from the U.S. customs. - Communicating with truck companies and customers to schedule shipment activities and performing administrative tasks to deliver high-quality service for all parties. - Must be able to work overtime without notice involving critical shipments and as scheduled by management. - Follow up on system configuration, testing, troubleshooting, and implementation progress to ensure the TMS and AI solution meet business and operation needs. - Coordinate internal and external requirement related to the setup, implementation and integration of the TMS and AI solutions. - Review supplier invoices to ensure all cost are accurate with the quote - Review of RMA claim from customer throughout the claim process with insurance company. - Perform other related duties as required or assigned Qualifications: A bachelor's degree in business or a related discipline. Minimum 1 years’ experience of logistics operations or admin related Familiar with MS Office software, particularly Excel. Experience of CRM, ERP Fluent in English and Chinese (written and verbal)Qualifications: Pay: $24.50 - $26.50 per hour Language: Mandarin (Preferred) Work Location: Remote

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