Logistics Specialist
Brothers ExpressMulti Serv Transportation is a family owned and operated provider of transportation solutions. We’ve been in business for over 35 years with a long-standing standard of excellence. In our business practices. As a Logistics Specialist, you will be responsible for monitoring carrier’s pickup and delivery activity, scheduling pickup and delivery appointments, negotiating with and booking carriers on contracted shipments. This position involves heavy phone contact with shippers, receivers, and carriers. In addition, the position is responsible for data entry tasks and document collection. As a part of the Multi Serv team, you’ll have a starring role in helping us continue to provide daily freight solutions and impeccable customer service to our customers. What your day to day will look like: · Maintain phone and email communication with shippers, receivers & carriers. · Assist drivers with delivery issues. · Build and schedule appointments on all shipments. · Collect relevant documentation from carriers. · Input documents submitted by email. · Monitor and update the progress on daily shipments. · Sell contracted shipments to carriers and negotiate rate pay. · Additional duties as requested. What you’ll need to excel: At a minimum you’ll need: 1 year of experience in a customer service and data entry role. A high school diploma or GED and a good attitude with a want to grow and learn. It’d be great if you also: · Have some understanding of the transportation & trucking industry. · The ability to multitask & stay extremely organized. · Have the ability to thrive under pressure and make logical decisions when busy. · Experience being on the phone and calling transportation carriers. · Versed in MS Office products. In this role, you’ll be supported by a passionate team motivated by fast-paced work environment and the desire to deliver for customers. We’re a company that is small where you’ll have the opportunity to advance your career, no matter your background — the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us. Job Type: Full-time Pay: $40,000.00 - $50,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Ability to Relocate: Cincinnati, OH 45232: Relocate before starting work (Required) Work Location: In person