Logistics Operations Manager.
Description Job Title: Logistics Manager, the position will be non-exempt hourly with the following pay range: $28.00 to $33.00
Who we are:
Commercial Laundry Corporation was founded in 1986 with only a few employees. Since then, we have grown to 150+ employees to occupy our state-of-the-art 72,000SF processing facility. We have made valuable investments in the newest most advanced equipment to provide quality service. We are flexible, friendly, and ready to serve. Our professional laundry service is well renowned throughout the DC, Maryland, Virginia region. We always stand behind our work, with customer satisfaction being our #1 priority.
Why Us – Commercial Laundry Corporation
What you can expect:
- The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
- To work in a purpose-driven company providing best-in-Industry daily service within the Hospitality Industry.
- An investment in the career path interests of our people. With our recent expansion, we recognize the importance of the continued growth and development of our team members.
What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training develops and delivers robust training to every team member across our organization — from new hires to senior executives.
Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost
Paid Time Off
Vacation Pay - Approximately 2 weeks
6 paid holidays
Two Personal Days annually
Life insurance Company provided peace of mind and the option to purchase a supplemental plan
Performance Merit Increases
Summary: Accountable for the daily oversight of Commercial Laundry’s delivery schedule and routes. Manages logistics team members including drivers and assigned plant staff. The Logistics Operations Manager, Reports to the Director of Operations.
Essential Job Functions: Logistics Performance & Results
- Monitors the day-to-day activities of plant/logistics operations including shipping, receiving, garbage control, recycling, storage, ensuring all functions flow efficiently. Observes and validates effectiveness of work processes and efficiency of labor. Course corrects as required.
· Direct responsibility of Daily Logistics, Delivery Routes and Driver Schedules.
· POC of contact for all Client logistics request.
· Driver Recruitment and Training.
· Fleet Maintenance oversight including Vendor negotiations and purchasing.
· Oversight of fleet fuel purchases and accuracy of fuel expenses.
· Oversees facility reroute management, collaborates with Plant Managers to ensure all cross-functional areas operate smoothly with minimal disruption.
· Ensures the integrity, accuracy, and execution of all administrative activities, including payroll in support of the Plant /logistics operations.
· Works effectively and collaborates on solutions with trucking/logistics carriers as needed.
· Comply with federal, provincial/state transportation requirements.
· Works with Plant management team to coordinate and oversee safety training for all staff.
Supply & Equipment Maintenance
- Reviews all maintenance requirements within Logistics including vehicle replacement and major repairs. Regularly inspect vehicles to determine need for repairs/maintenance with a goal of minimizing down-time.
- Manages, in partnership with the direct supervisor, the upkeep of department-specific supplies to ensure minimal down-time and to meet health and safety standards.
- Leadership & Development:
- Partners with Plant Manager and General Manager to proactively plan planning staffing needs, recruiting, selecting, and training all team members.
- Regularly interacts, trains, coaches, and counsel the team.
- Role models and maintains a respectful, values-driven workplace that adheres to all Policies and Procedures.
Safety & Loss Prevention
- Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence.
- Protects company assets by ensuring their safe handling, security and integrity.
- Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
- Conduct training and Driver training certifications.
Required Knowledge, Skills and Abilities:
- Strong mathematical and analytical skills.
- Ability to communicate well in both verbal and written forms.
- Ability to observe, assess and coach the work of others.
- Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
- Ability to reason, make decisions, and use independent judgment in various situations.
- Ability to work cross-functionally and with external vendors and customers.
- Proficient in all Microsoft Office applications.
- Experience with DOT regulations as they apply to non-CDL drivers.
Minimum Required Education, Training and Experience:
- High School diploma: Post-Secondary degree/diploma (in Supply Chain, Business, or related field) preferred.
- 5+ years of experience in results-driver logistics management role.
- Current and Valid Drivers license.
- Ability to operate non CDL 26’ straight Trucks and safely train others.
- Working knowledge of Hospitality /Laundry Industry.
- Sound knowledge of operations and transportation -requirements and best practices.
Physical Requirements:
- Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts/pallet jacks weighing 50 to 350 pounds.
- Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
- Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
- Continuous standing, frequent walking and stair climbing, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
- Frequently required to read written & electronic documents and product labels.
- Continuously needs to hear and verbally communicate to interact with and respond to management and team members.
- Frequently exposed to plant floor and Vehicle yard.
- Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment, and product, elevated and uneven surfaces, and heights, and moving forklifts.
- Working knowledge of Spanish preferred but not required.
Key Performance Indicators:
- On time and correct Delivery percentage. ]
- Transportation costs, including Direct Labor, Fuel costs, Unit Costs, and loss prevention.
- Payroll
- Controllable Expenses
- Team Member Training and compliance.
- Team Member Recruitment
- Client Relations.
Tools and Equipment Used:
- Laptop/desk computer, Tablet, printer, fax, copier
- Mobile phone
- Walkie-talkies/headset
- PPE
- Software (MS Office, Dart-S, BI, Intranet, Internet, etc.)
- Physical Security Equipment including CCTV