Logistics Manager - Health & Wellness Retail

An established and highly respected Western Canadian specialty retailer is entering an exciting new chapter of operational growth and modernization. With more than 25 locations across Western Canada and a long-standing commitment to health, wellness, and community, the organization has built its reputation on quality products, knowledgeable teams, and a customer-first approach. As the business looks toward its next chapter, an exciting opportunity exists for an experienced Logistics Manager to lead the modernization and optimization of its distribution operations in Medicine Hat, Alberta. This is more than a traditional warehouse management role. The successful candidate will have the opportunity to rethink how a 30,000-square-foot distribution centre operates, introducing smarter processes, improving inventory accuracy, strengthening productivity, and building the operational foundation to support future retail and franchise expansion. We are seeking a hands-on, solutions-oriented leader who enjoys rolling up their sleeves, developing capable teams, and finding better ways to get things done. Someone who can balance the demands of day-to-day distribution with a longer-term vision for efficiency, technology, and continuous improvement. Salary: $75,000 plus benefits Description The Logistics Manager will oversee all aspects of distribution centre operations, ensuring products move efficiently and accurately from suppliers to stores. With a mandate to modernize existing systems and processes, this individual will play a key role in improving operational performance while supporting a growing retail network. Key Responsibilities Lead daily warehouse operations, including receiving, inventory management, order fulfillment, shipping, and distribution. Evaluate and redesign warehouse layouts, workflows, and processes to improve productivity, accuracy, and overall efficiency. Develop and implement standardized operating procedures that create greater consistency, accountability, and operational discipline. Drive inventory accuracy through effective cycle counting, reconciliation, product rotation, and inventory control practices. Introduce meaningful performance measures and reporting to monitor inventory accuracy, order fulfillment, labour productivity, shipping performance, and operating costs. Plan for seasonal fluctuations in inventory and order volumes, ensuring appropriate staffing, space utilization, and operational readiness. Manage freight relationships, negotiate competitive transportation rates, and identify opportunities to reduce distribution costs. Lead, coach, and develop a warehouse team, creating a culture of ownership, collaboration, safety, and continuous improvement. Oversee labour planning, scheduling, equipment maintenance, and facility operations to maximize productivity and control costs. Champion continuous improvement initiatives, including LEAN principles, warehouse organization, inventory slotting, and process optimization. Ensure compliance with workplace health and safety regulations, equipment standards, and established operating procedures. Partner closely with Procurement, Finance, Category Management, and Retail Operations to support new store openings, product launches, and future business growth. Requirements Minimum 5 years of progressive experience in warehouse operations, logistics, or distribution management. Demonstrated success improving operational efficiency, inventory accuracy, and warehouse productivity. Strong understanding of inventory control systems, warehouse processes, and distribution best practices. Experience leading operational change, implementing new processes, or modernizing existing distribution operations. Proven ability to build, motivate, and develop productive warehouse teams. Strong financial acumen, including labour management, freight negotiations, budgeting, and cost control. Comfortable using technology, reporting tools, and operational KPIs to guide decisions and m…

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