Logistics & Inventory Coordinator

About the company We are a pet supplies company making natural and eco-friendly pet supplies. Our products are sold directly to customers and to businesses via wholesalers and distributors. Join a women-owned Canadian business where your work has a direct impact. You’ll work closely with the founders, help shape how we operate, and support the growth of a brand built around pets, clean homes, and thoughtful products. We’re looking for an organized, proactive Logistics & Inventory Coordinator to keep our products moving and our inventory accurate. The Role You’ll coordinate the day-to-day flow of products from our factories to our warehouses and customers. Working closely with the management team, suppliers, customers, freight partners, and warehouses, you’ll manage shipments, monitor stock, and help ensure wholesale and online orders arrive accurately and on time. This is a hands-on coordination role for someone who enjoys solving problems, following through, and bringing structure to a growing business. What You’ll Do Coordinate purchasing and inbound shipments Prepare and track purchase orders with our manufacturing partners Follow up on production schedules, product quantities, and shipping readiness Coordinate international shipments with freight forwarders, customs brokers, and warehouses Check shipping documents for accuracy and completeness. Maintain a clear shipment tracker covering production, departures, arrivals, and warehouse receiving Resolve delays, missing documents, and receiving discrepancies Manage inventory across warehouses Monitor inventory across our warehouse networks Inbound and outbound product Reconcile internal inventory records with warehouse reports and investigate stock and billing discrepancies Track stock by SKU, location, batch, and expiry date where applicable Flag low stock, excess inventory, and slow-moving products Recommend replenishment and warehouse transfers based on sales, lead times, and upcoming promotions Coordinate inventory counts and follow up on damaged or missing stock Support wholesale and ecommerce fulfilment Coordinate orders for retailers, distributors, marketplaces, and direct customers Work with warehouses to ensure orders meet shipping deadlines and customer requirements Create and check routing instructions, labels, carton and pallet requirements, and delivery appointments Monitor order processing through platforms such as Shopify, Amazon, SPS Commerce, Rithum, and Faire Investigate shortages, shipping errors, delivery issues, and retailer deductions Issue invoices for the purchase orders Control costs and improve processes Support platform vendor relationship Review freight, storage, fulfilment, and warehouse invoices against agreed rates Track claims and follow through on credits or reimbursements Identify opportunities to reduce unnecessary storage, shipping, and handling costs Maintain practical operating procedures, trackers, and reporting Provide regular updates on inventory risks, delayed shipments, and outstanding issues What You Bring At least two years of experience in logistics, inventory coordination, supply chain, or a similar role Experience working with third-party warehouses and marketplaces Strong spreadsheet skills and confidence reconciling inventory data Excellent attention to detail, organization, and follow-through Clear communication and the confidence to follow up with external partners The ability to prioritize competing deadlines and solve problems independently Comfort working in a small, growing business where processes continue to evolve Experience with consumer products, retail fulfilment, Amazon, EDI, is an asset. What Success Looks Like Our inventory records are reliable, replenishment is planned ahead, and orders ship accurately and on time. You spot problems early, keep partners accountable, and give the team a clear view of where our products are and what needs attention. Pay: From $20.00 per hour Expected…

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