Logistics Dept Operations Support Specialist

Operations Support Specialist (Logistics) Location: HealthNet Aeromedical Services Administrative Office, Warehouse, all Base locations Position Reports To: Logistics Manager Position Overview: Operations Support Specialists (OSS) provide support for the company’s mission in a designated area. The OSS may be assigned to one or more areas within the administrative office. This position is assigned to the Logistics Department. Duties may include customer service, logistics, clerical and administrative functions, data collection, reporting, inventory, or other duties depending on the assigned area of responsibility. (Although this position is assigned to the Logistics Department, other areas of responsibility are outlined within this description since OSS incumbents may be cross-trained to assist in supporting multiple business functions.) Minimum Required Educational Level: High school diploma or equivalent Preferred Educational Level: Associates degree in business-related discipline Required Previous Experience: Strong background in the use of computer software applications, including Microsoft Office Suite products. Preferred Previous Experience: Three years or more experience with Microsoft Office Suite products. Experience within the EMS or/and air medical/healthcare industries. Required Certifications and/or Registrations: Valid West Virgina Driver’s License and ability to meet the company’s driver acceptability standards Post-Hire Training, Certifications, Licenses, and/or Registrations: Satisfactory completion of specialty software training as required Emergency Vehicle Operators Course, or equivalent (if operating Emergency Vehicles) Environmental and Mechanical Considerations: The OSS generally conducts business activities in a controlled, office environment. Some of the OSS’s work may take place in the warehouse. Limited exposure to electrical and mechanical hazards may exist in this environment. Occasional travel to remote helicopter and ambulance bases and partner hospitals may be required in support of organizational activities. During these visits the incumbent may be exposed to loud noises and operating mechanical equipment. Physical Demands: Ability to lift, push, pull and transfer boxes and/or equipment up to twenty-four pounds Ability to twist upper body while moving boxes and/or equipment Ability to stand, walk, climb, balance, reach, stoop, bend and crouch for extended time periods Ability to smell and identify odors. Ability to use close, distant and peripheral vision, depth perception, and visual focus Ability to clearly hear and interpret voice and telephone communication Post-Hire/On-Going Personal Assessments: N/A Position Specific Accountabilities: General Administrative Office Support Accountabilities- Greets and directs customers and guests as they enter the administrative office Practices exceptional telephone etiquette, taking accurate messages Signs for packages received at the administrative office Opens and distributes non-confidential mail Processes incoming/outgoing facsimile transmissions Places information into databases as required Prepares outgoing documents and packages for mailing/shipping Maintains a clean, neat, professional office environment, including kitchen facilities Assists with creating and distributing identification badges Supports and assists all administrative staff as requested Education Support Accountabilities- Ensures that documentation and recording of clinical and flight operations initial and recurrent education is appropriate and verifiable by appropriate local, state, federal and accrediting agencies. Participates in education meetings in an advisory role, facilitating best practices in flight and ground team compliance with regulatory standards. Assists with planning and implementation of clinical and related educational outreach services to customers. Reviews team member credentials for verification and recording. Plans and coordinates reso…

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