Logistics Customer Service Coordinator. Job in Indianapolis Gecko Jobs

Join our dynamic team as a Logistics Customer Service Coordinator, where you'll provide essential frontline support at a bustling transportation terminal. In this vital role, you will coordinate shipment processing, tracking, scheduling, documentation, and billing support, ensuring a seamless experience for our customers and partners.
Key Responsibilities
• Address shipment status inquiries, docu
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mentation requests, and routine service questions promptly.
• Accurately enter shipment details, customer instructions, order updates, and operational records.
• Effectively track and trace shipments while communicating timely updates to customers and internal teams.
• Coordinate pickup, delivery, and appointment scheduling to enhance operational efficiency.
• Prepare, review, and organize shipping documents, labels, and proof of delivery for smooth operations.
• Assist with freight acceptance, driver support, billing, accounts payable and receivable, as well as general administrative tasks.
Essential Skills
• Expertise in shipment tracking and tracing.
• Proficiency in freight scheduling.
• Skilled in shipment data entry and shipping documentation.
• Experience with proof of delivery processing.
• Familiarity with customer service systems.
• Proficient in Microsoft Outlook, Word, and Excel.
• Knowledge of accounts payable and receivable processes.

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