Logistics Coordinator & Parts Order Desk

Job Overview The primary responsibility of this position is to coordinate the transportation and shipment of completed equipment to customers throughout Canada and the United States. This includes obtaining and evaluating freight quotations, selecting transportation providers, scheduling shipments, coordinating loading activities, inspecting equipment prior to shipment, and ensuring all required shipping documentation is completed accurately. The position also has aftermarket parts order desk responsibilities, ensuring orders are entered accurately into the company's systems and processed efficiently. When workload permits, the individual will assist warehouse personnel with picking, packing, and shipping parts. In addition, the successful candidate will develop a working knowledge of U.S. trade compliance requirements and DryAir's internal compliance procedures to provide backup coverage for the company's Trade Compliance Manager when required. Role and Responsibilities 1. Whole-Goods Shipping & Logistics Coordination Coordinate all outbound shipments of completed equipment. Contact transportation companies to obtain freight quotations for individual loads and compare pricing, availability, transit times, and service requirements. Evaluate freight options and select the most appropriate transportation provider based on cost, reliability, equipment requirements, and delivery commitments, within established purchasing authority. Schedule shipments with selected carriers and coordinate pickup dates, delivery requirements, and any special transportation arrangements. Communicate shipment details and schedules to internal departments. Ensure equipment is ready for loading when transportation providers arrive. Inspect equipment before loading to verify that the correct unit is being shipped and to identify any visible damage, missing components, accessories, or other discrepancies. Complete and verify all required shipping documentation, including bills of lading, packing lists, shipment records, and other applicable paperwork. Maintain accurate records of freight quotations, carrier selections, shipment schedules, and completed shipments. Identify opportunities to improve freight costs, carrier performance, loading efficiency, and overall shipping processes. 2. Parts Order Desk Assist customers in identifying the appropriate replacement parts using parts lists, product manuals, drawings, and other available resources. Prepare parts quotations and order acknowledgements as required. Process customer parts orders accurately and enter them into the company's order-processing and inventory systems. Provide information regarding order status, parts availability, and expected shipment timing. 3. Warehouse Support Assist warehouse personnel with picking, packing, and shipping parts orders when time permits and primary shipping and order desk responsibilities are under control. Ensure parts are picked accurately, packaged appropriately, and prepared for shipment. Assist with shipping labels, packing lists, and other required documentation. 4. U.S. Trade Compliance & Backup Coverage Learn DryAir's applicable U.S. import and export requirements, internal trade compliance procedures, and documentation practices. Develop a working understanding of tariff classification, country-of-origin requirements, applicable trade agreements, customs documentation, and other requirements relevant to DryAir's shipments. Learn the procedures used to verify and document compliance with applicable U.S. trade measures and tariff requirements. Coordinate with the Trade Compliance Manager, customs brokers, freight forwarders, and other relevant parties to resolve routine documentation or shipment compliance questions. Preferred Skills & Qualifications Previous experience in shipping, warehouse, or manufacturing environment preferred. Knowledge of shipping procedures, documentation, and carrier requirements. Forklift certification (or willingness to obtain) is an…

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