Logistics Coordinator/Order Processor

Logistics Coordinator & Order Processor Department: Operations Reports To: Operations Manager Employment Type: Full-Time Remote We are a landfill diversion focused company operating as a used, industrial materials thrift store and the need for our services is growing nationwide. Visit our website to learn more www.repurposedmaterialsinc.com Must be a minimum of 21 years old. Work hours- Fully remote position that requires consistent availability, responsiveness, and ownership throughout their scheduled workday $40k-45K + potential freight profit commission. Paid sick leave. We do not offer medical benefits at this time. Position Overview The Logistics Coordinator & Order Processor is responsible for accurate ecommerce order processing, shipment verification, and inbound and outbound freight coordination. This position ensures orders are properly entered into QuickBooks and ShipStation, communicated to the appropriate branch, and followed through until shipment is confirmed. The role combines order processing and logistics responsibilities, with a primary focus on preventing missed orders, maintaining inventory accuracy, meeting customer delivery expectations, and controlling freight costs. The ideal candidate is organized, detail-oriented, proactive, and capable of managing multiple priorities while taking ownership of tasks from beginning to completion. This position works closely with customers, branch teams, managers, Sales, Accounting, Marketing, and transportation providers. Work Schedule, Flexibility & Time Off This is a fully remote, salaried position built around flexibility, independence, and accountability. We don't believe in watching the clock or requiring someone to sit at a desk from 9 to 5. We care about results. You'll have the freedom to manage your own schedule, provided you're accessible when needed, shipments are moving, and your responsibilities are handled. We don't have a traditional PTO accrual system for this position. Instead, we offer flexible paid time away. Need a vacation, a long weekend, or an afternoon off? That's fine. Your salary continues as normal, provided you communicate your plans, arrange appropriate coverage when necessary, and ensure nothing falls through the cracks. In return for that flexibility, we expect ownership. Freight doesn't always operate on a convenient schedule, and occasionally situations require attention outside traditional business hours. The bottom line: We give you the freedom to manage your time, and we trust you to manage the work. Primary Responsibilities 1. Order Processing & Ecommerce Management Accurately and promptly process ecommerce purchases in QuickBooks and ShipStation. Verify order details, pricing, quantities, customer information, and shipping instructions. Ensure transactions are entered correctly to support accurate inventory accounting and order fulfillment. Communicate order information to the appropriate branch and internal teams. Monitor incoming orders and ensure they are processed within established timeframes. Identify and report potentially fraudulent transactions, suspicious orders, website glitches, and inaccurate order information. Coordinate with Sales, Accounting, and Marketing to resolve order discrepancies and ecommerce-related issues. Maintain accurate records and promptly communicate any issues that could delay fulfillment. 2. Shipment Verification & Follow-Through Verify that orders and shipping requests are received from Sales or the appropriate originating department. Confirm that the responsible branch receives and acknowledges order instructions. Track orders through fulfillment and verify that shipments are actually picked up or dispatched. Follow up on orders that have not been received, acknowledged, processed, or shipped. Maintain a reliable order tracking system that identifies outstanding orders, responsible parties, and current status. Ensure bills of lading, tracking information, shipping labels, and other required docum…

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