Logistics Coordinator - Insight Global

Must Haves:
• 3+ years of experience in logistics, supply chain, freight forwarding, or transportation operations
• Flexibility and willingness to work rotating shifts in a 24/7 operations center, including overnight, weekend, and holiday coverage
• Working knowledge of international shipping processes, including customs documentation, Incoterms, and brokerage coordination
• Proficiency with t
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ransportation management systems (TMS), warehouse management systems (WMS), or equivalent logistics platforms
• Strong attention to detail with experience maintaining tracking sheets, documentation, and shipment records
• Effective written and verbal communication skills for coordinating with suppliers, carriers, brokers, and internal stakeholders across multiple time zones
• Ability to read and comprehend standard operating procedures and geographical/transportation maps
Make sure to apply with all the requested information, as laid out in the job overview below.
Preferred:
• Experience with customs brokerage, import/export compliance, or licensed customs broker (LCB) credentials
• Background in manufacturing or hardware logistics environments
• Experience managing third-party logistics providers (3PLs) and carrier performance
• Familiarity with Amazon internal tools and systems
• Experience with data analysis, dashboard creation, or Jira-based project tracking
• Demonstrated ability to manage special projects or process improvement initiatives beyond core responsibilities
• Proficiency in Mandarin or other languages relevant to international supplier communication is a plus
Job Description
The Leo Transportation Operations Center (LTOC) is hiring Logistics Coordinators to provide end-to-end logistics operations support for inbound and outbound material movement, finished-product delivery and all associated operational workload across a global supplier base.
As a Logistics Coordinator, you will work from a 24/7 operations center managing international and domestic shipments, customs and brokerage coordination, exception management, and shipment documentation. This is a shift-based role requiring flexibility to work across rotating shifts, and all hires will cross-train to ensure seamless coverage across the operation. The Coordinator’s primary responsibilities include shipment booking, tracking, and documentation maintenance. xklufbp They update tracking sheets and monitor shipment progress throughout the logistics network.
Key Job Responsibilities
• Monitor defined transportation activities or shipping/receiving/warehousing/inventory and related activities and ensure they are following defined SOPs
• Perform logistics processes involving booking, track/trace, import/export commercial invoices/packing lists and related logistics functions
• Accurately track freight forwarding and other automated system data and milestone activity within service provider platforms
• Document defined metrics and data related to just-in-time and next flight out urgent shipments in a global logistics environment
• Identify transportation exceptions and follow defined escalation/notification processes to support business teams
• Expeditiously gather situation information and data to effectively communicate status of cargo during critical and/or emergency transportation events or activities
• Perform work on site daily in a rotational shift configuration which may include day, evening, night, weekend and holidays, as business needs require
• Perform audit processes to ensure data accuracy in all program dashboards and metrics
• Represent the Logistics team with internal and external 3PL and Amazon partners and establish proactive communication to inform stakeholders of shipment status
• Work in partnership with internal and external logistics teams while providing excellent customer service in a professional business environment
• Respond with business urgency to telephone, e-mail and automated requests and follow up on open items requiring action
• Revie

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