Logistics Coordinator

LOGISTICS COORDINATOR POSITION SUMMARY Hampton Roads Testing Laboratories (HRT) is seeking an organized, dependable, and detail-oriented Logistics Coordinator to manage the daily coordination of domestic and international shipments of laboratory samples, including both outgoing and incoming shipments. The ideal candidate will have experience coordinating shipments through DHL, FedEx, UPS, and other freight providers. This position requires strong organizational and communication skills, exceptional attention to detail, and the ability to manage multiple shipments while meeting time-sensitive deadlines. The Logistics Coordinator will work closely with laboratory personnel, field operations, clients, and shipping providers to ensure samples are properly packaged, documented, shipped, and delivered on schedule. The successful candidate will take ownership of the shipping process, proactively resolve issues, and provide timely, professional communication to internal teams and clients. KEY RESPONSIBILITIES Shipping & Receiving Operations Coordinate daily domestic and international shipments of laboratory samples, including individual parcels, bulk shipments, and palletized freight. Prepare and verify shipping labels, packing lists, commercial invoices, and other required documentation. Schedule carrier pickups and deliveries with DHL, FedEx, UPS, freight carriers, and other logistics providers. Ensure samples are properly packaged, labeled, and shipped in accordance with company procedures and applicable requirements. Prioritize time-sensitive shipments to meet laboratory and client deadlines. Track shipments, confirm deliveries, and proactively identify and resolve delays or other issues. Coordinate incoming shipments and deliveries, working with field operations personnel as needed for physical receipt and handling. Maintain accurate shipping records, tracking information, and delivery confirmations. International Shipping & Documentation Prepare and review customs documentation, ensuring accuracy and compliance with applicable requirements. Coordinate with international carriers, freight forwarders, and customs brokers to facilitate timely clearance and resolve shipment issues. Monitor international shipments and proactively communicate delays or potential delivery problems. Administrative & Operational Support Maintain organized shipping records and supporting documentation. Provide timely and professional shipment updates to management, laboratory personnel, and clients. Review and reconcile freight invoices, identifying and resolving billing discrepancies. Monitor shipping supplies and coordinate replenishment. Identify opportunities to improve shipping efficiency, reliability, and costs. Assist with other logistics and administrative responsibilities as assigned. QUALIFICATIONS Required Qualifications Dependable, conscientious, and committed to providing exceptional service and exceeding client expectations. Excellent organizational and time management skills, with exceptional attention to detail and accuracy. Strong written and verbal communication skills, with a professional, friendly, and customer-focused approach. Proactive, resourceful, and willing to take ownership of responsibilities and resolve problems independently. Ability to manage multiple priorities, anticipate needs, and adapt to changing operational requirements. Ability to work independently with minimal supervision while collaborating effectively with colleagues. Strong computer skills, including proficiency with Microsoft Office applications (particularly Outlook, Excel, and Word) and Adobe Acrobat. Ability to quickly learn new software, shipping platforms, and internal database systems. Ability to occasionally lift and move packages weighing up to 25 pounds. Preferred Qualifications Experience coordinating domestic and international shipments through DHL, FedEx, UPS, and freight carriers. Familiarity with international shipping documentation, customs proc…

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