Logistics Coordinator – Domestic & International

Job Overview Redwood Plastics and Rubber is looking for an experienced Logistics Coordinator to join our team. This role is responsible for coordinating the movement of goods across Canada, the United States, and international markets, ensuring shipments are delivered safely, efficiently, and with the proper documentation. What We’re Looking For You’re someone who can keep multiple shipments moving without losing sight of the details. You understand that successful logistics is more than booking a truck. It means having the right documentation, anticipating issues, communicating changes quickly, and making sure products reach their destination safely and efficiently. You’re comfortable working independently, but you also know when to involve other departments, carriers, brokers, or customers to keep things moving. Duties & Responsibilities Coordinate domestic and cross-border LTL and FTL shipments, courier, air freight, and ocean freight. Arrange international FCL/LCL container and air freight shipments with carriers and freight forwarders. Obtain freight quotes, compare service and pricing options, assign carriers, and coordinate pickups and deliveries. Track shipments from origin to final destination and communicate delays, changes, or delivery concerns. Prepare and review shipping documentation, including Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin. Work with customs brokers to support the clearance of Canadian, U.S., and international shipments. Support accurate HS/tariff classifications and applicable trade documentation, including CUSMA/USMCA and CETA requirements. Ensure products are properly packaged, strapped, skidded, or containerized for safe transportation. Maintain accurate shipping, receiving, and transfer information within company ERP/WMS systems. Investigate freight discrepancies, shortages, and damages and coordinate freight claims when required. Assist with identifying the root cause of shipping or packaging issues and support corrective actions. Maintain organized and accurate shipping, customs, and freight records. Work closely with internal departments to coordinate shipping requirements and resolve logistics issues. Position Qualifications 3–5 years of experience in logistics, freight forwarding, shipping, or a related position. Experience coordinating Canadian, U.S. cross-border, and international shipments. High School Diploma or equivalent. Working knowledge of shipping and customs documentation. Knowledge of Incoterms 2020, including EXW, FOB, DDP, DAP, and CIF. Working knowledge of Canadian customs processes, including CBSA and CARM requirements. Experience using ERP, WMS, TMS, or similar business systems. Strong organizational and time-management skills with the ability to coordinate multiple shipments and priorities. Strong attention to detail and accuracy, particularly when preparing shipping and customs documentation. Strong written and verbal communication skills. Ability to identify shipping issues and work with carriers, brokers, customers, and internal teams to resolve them. Preferred Skills Post-secondary education in Supply Chain Management, Logistics, Business Administration, or a related field. CITT/CCLP, CIFFA, or other recognized logistics or supply-chain certification. TDG certification or experience coordinating dangerous goods shipments. IATA or IMDG Dangerous Goods training. Experience with international freight forwarding and ocean freight. Experience managing freight claims and overage, shortage, and damage (OS&D) issues. Experience with root-cause analysis methods such as 5 Why or RCCA. Experience obtaining and comparing carrier rates and identifying cost-effective freight options. Strong problem-solving skills and the ability to adapt when shipment schedules or priorities change. Working Conditions Primarily an office-based position with regular interaction with warehouse, shipping, and receiving operations. Regular us…

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